IT Portfolio Process and Intake Manager

Company Summary:

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary:

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities:

Candidates must be willing to participate in at least one in-person interview.

The IT Boost Mobile Business Relationship Manager (BRM) will be a key contributor to the Boost IT Product and Portfolio team; a highly-motivated group responsible for managing the engagement between Boost IT and multiple business units in an effort to deliver technology solutions that align with strategic company objectives. The BRM serves as a trusted advisor to multiple business units and provides strategic consulting as the primary point-of-contact and interface between Boost IT and key business stakeholders. Provide support throughout the lifecycle of strategic IT projects while responsible for intake and prioritization of projects and project requests.

The BRM will be responsible for cultivating strong relationships, understanding the business value of new IT project requests, IT portfolio management, and supporting senior members of the team in achieving desired results through the delivery of technology solutions. The ideal candidate has a strong background in relationship management, consulting or business development within a technical discipline.

Key Responsibilities:

• Own the end-to-end project intake pipeline from submission to approval, facilitating triage with stakeholders and enforcing qualification criteria.
• Champion continuous process improvement and governance standards across the IT Portfolio
• Lead the design and optimization of ServiceNow and Jira, driving automation initiatives to streamline workflows, reduce manual effort, and improve data flow.
• Define and distribute standard portfolio health metrics and reports while conducting in-depth analysis on performance, risks, and root causes for delays.
• Develop and maintain robust process documentation, training guides, and standards to support the Portfolio team and broader organization.

Skills, Experience and Requirements:

Education and Experience:

• BA/BS in a business or a technical discipline (information systems, engineering, computer science, finance, accounting) and/or related experience; or equivalent combination of education and experience
• Project experience utilizing Agile project methodologies for technical or software development
• Experience interfacing and communicating with Executives in relation to Information Technology Projects
• Experience analyzing and solving complex business problems

Skills and Qualifications:

• Proven ability to manage and own a critical business process (e.g., project intake, demand management).
• Expertise in administering, configuring, or optimizing workflows.
• Strong analytical, financial acumen, and problem-solving skills.
• Self-motivated with the ability to work autonomously in a fast-paced environment.

Visa sponsorship not available for this role

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Salary Range: USD $ $ / Year

---