Business Development Account Manager

Account Manager – Business Development

Location:
Dallas, TX

Reports to:
Manager, Supplier & Business Services Sales

Job Summary:

PPAI is seeking a highly motivated and results-driven Account Manager to join our team. This role will be instrumental in driving growth and retention through building and maintaining strong relationships with key members and stakeholders. The ideal candidate will have experience in account management, advertising sales, tradeshows and a strong ability to identify opportunities to enhance member satisfaction and engagement.

This role offers a dynamic opportunity for a highly motivated individual to make a significant impact on growth and success of the organization by driving membership engagement and satisfaction.

Key Responsibilities:

Sales/ Account Management (70%)

• Harness the power of a consultative sales approach, tailoring sales methodologies to meet the unique needs of customers. Sell exhibit space, sponsorships, and advertising for association media, events, tradeshows, and other identified items with finesse and expertise.
• Drive maximum revenue growth within the territory by expanding diversified revenue streams while strictly adhering to pricing guidelines for optimal results.
• Utilize CRM, sales platforms, and departmental processes to streamline operations and drive overall company success.

Relationship Management (20%)

• Cultivate and maintain strong relationships with key decision-makers and influencers through continuous and effective communication strategies.
• Ensure comprehensive coverage of the target market, actively pursuing new business opportunities and promptly engaging with all prospects and leads.

Industry Knowledge (10%)

• Stay at the forefront of clients' businesses, competitors, and industry trends to provide informed solutions and maintain a competitive edge.

Experience Requirements:

• Bachelor's degree in business-related field is preferred.
• A strong track record of at least 5 years in account management, demonstrating revenue growth, strategic thinking and exceptional customer service skills.
• Strong communication skills and time management abilities.
• Proficient in Microsoft Office Suite and Hubspot.
• Must be able to travel 10% of the year.

Knowledge, Skills, and Abilities:

• Excellent customer services and negotiation skills.
• Effective analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Familiarity with industry standards and regulations.

Specific Qualifications:

• 5+ years of experience in account management or client-facing role.
• Ability to analyze data and metrics to optimize account management strategies and improve member engagement.
• Comfortable managing multiple accounts and priorities while maintaining focus on high-value strategic initiatives.
• Proven track record of working closely with leadership teams to identify, prioritize, and execute plans.
• Proven track record of exceeding sales plans

Preferred Qualifications:

• Knowledge of how member associations operate, including membership tiers, fees, services, and engagement strategies.
• Ability to collaborate effectively with marketing, finance, media, event planning, and other teams to deliver value to our members.

Association Wide Responsibilities & Values (expectations of everyone)

• Provide honest and ongoing communication as needed to support success throughout the organization
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary + Commission
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Not Flexible
• Work Location: Position is preferred to work from HQ location with Hybrid Remote Work Model, however, Remote will be considered.

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement) Travel to and work offsite at PPAI tradeshows and events and customer visits as required. Requires extended work hours beyond an 8-hour workday.

Work Environment

• Office environment: Yes/Hybrid
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Multiple days per trip, up to 10%

PPAI is an Equal Opportunity Employer (EOE)