Patient Access Specialist

2 weeks ago

Eugene, Oregon, United States Oregon Imaging Centers Full time $19 - $26

Our scheduling team is growing Oregon Imaging Centers, LLC (OIC) is currently seeking an experienced, compassionate, and enthusiastic Patient Access Specialist to join our scheduling team.

The Patient Access Specialist is a full-time position (flexibility is critical for this position), and would be responsible for scheduling appointments, procedures, verifying electronic and faxed orders are accurate to the standards of OIC. Works closely with the Pre-Authorization and Health Records departments verifying insurance and patient information.

Educate patients on the exam process, supplying directions to our different locations and ensuring a positive, effective, and efficient scheduling experience for our patients.

The Patient Access Specialist position is a fast-paced, high-energy call center environment within our scheduling department. Qualified candidate must be able to communicate effectively and provide quality customer service to the patient, provider, insurance company, and internal staff.

The successful candidate must have strong attention to detail, time management, multi-tasking, and verbal communication skills. The ability to work independently as well as part of a team, and the ability to prioritize, exercise excellent judgment, all while maintaining a high level of confidentiality is also required.

The Patient Access Specialist requires the following:

  • High school diploma or the equivalent
  • At least 6 months of previous experience in medical office or call center environment.
  • Ability to multi-task in a fast-paced, professional environment
  • Strong computer and typing skills.
  • Excellent telephone etiquette.
  • Previous medical scheduling experience (preferably in radiology).
  • Knowledge of medical terminology preferred.
  • Formal Anatomy Class is helpful.
  • Knowledge of HIPAA regulations preferred.

Physical Abilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have the ability to tolerate long periods of sitting and/or standing, walking, climb stairs, use a keyboard with sufficient dexterity for speed required by job, read computer screen text (at times for extended periods), lift supplies weighing up to 40 lbs. (with assistance as necessary), hear and speak with individuals in person or on the telephone. Specific vision abilities required by this job include close vision, and distance vision.

Oregon Imaging Centers is an equal-opportunity employer.

Job Type: Full-time

Pay: $ $26.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Healthcare setting:

  • Outpatient

Medical specialties:

  • Radiology

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Customer Service: 1 year (Required)
  • Medical Terminology: 1 year (Preferred)
  • Call Center: 1 year (Preferred)
  • medical: 1 year (Preferred)

Work Location: In person

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