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Computer Support Specialist

3 weeks ago

Washington, Washington, D.C., United States Leidos Full time $57,850 - $104,575

Leidos is seeking a Computer Support Specialist to provide IT support for government and military personnel at the Pentagon in Washington, DC (with occasional travel to Suitland, MD and other NCR sites). You'll troubleshoot Windows and UNIX workstations, handle hardware installation and repair, manage assets, and ensure smooth day‑to‑day operations.

Key Responsibilities:

  • Develop and update SOPs; train personnel in best practices.
  • Support IT asset refresh programs (desktops, printers, peripherals).
  • Create training materials, quick guides, and checklists.
  • Document processes, recommend improvements, and reduce costs.
  • Collaborate with teams (Networks, Telephony, VTC) to resolve tickets.
  • Travel within the NCR (up to 10%) to support customer sites.

Qualifications:

  • Active DoD Top Secret/SCI clearance.
  • HS diploma + 5 years' experience, or Associate's degree + 3 years.
  • Active IAT Level II DoD 8570 Baseline Certification (e.g., Security+ce) or the ability to obtain within 2 weeks of an accepted offer.
  • 3+ years maintaining Windows, Linux, and UNIX systems.
  • 3+ years with Remedy or equivalent ticketing systems.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, SharePoint).
  • Strong documentation and reporting skills.
  • Experience with SCCM, Service Now, and remote troubleshooting tools.
  • Familiarity with tablets/eBooks (iPad, Surface Pro).
  • Reliable transportation and a valid driver's license.

Preferred:

  • Associate's or higher degree.
  • Experience configuring Nortel/Avaya and Cisco VOIP phones.

NITESONI

EIO2024

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:November 20,

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $57, $104,575.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.