Shelter Monitor

1 week ago

Richmond, Virginia, United States HomeAgain Full time

Job Summary:

The Shelter Monitor is responsible for monitoring the activities of shelter guests to ensure the safety, security and sanitation of the program. The Shelter Monitor will provide direct program support to residents and work collaboratively with Case Managers to help ensure successful completion of Individual Service Plan. Primary objective of Shelter Monitor is to Ensures a safe, secure and efficient facility while encouraging the shelter guests' successful move to stable housing.

Responsibilities Include:

· Utilize strengths perspective and positive working relationships working with diverse clients.

· Ensure a safe and manageable living environment for shelter residents.

· Monitors residential areas, is visible and continuously interacts with shelter residents.

· Assist residents within limits in processing issues and problem-solving.

· Consult with direct supervisor or supervisor on-duty regarding residents' personal needs, behavior and service planning.

· Check for contraband in facility through general observation.

· Attend staff meetings and trainings as directed.

· Maintain visitor protocol and follow daily log procedures.

· Follow appropriate critical incident protocol and accompanying documentation.

· Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports

· Maintain resident sign-in/out log as well as all other logbooks and records.

· Conduct periodic inspections of the facility and grounds through periodic rounds

· Enforce periodic fire drills and perform other safety duties as directed to ensure safety of residents, including implementing emergency evacuation protocol.

· Answer telephone and route calls or messages to appropriate staff.

· Respond to in-person and telephone inquiries from the public.

· Receive, account for and secure all donations received during the shift, as well as provide donation receipts to donors upon request.

· Identifies program needs and makes recommendations.

· Perform other duties assigned

Job Types: Full-time, Part-time

Pay: From $16.32 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Richmond, VA Required)

Ability to Relocate:

  • Richmond, VA 23219: Relocate before starting work (Required)

Work Location: In person

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