Patient Access Administrator
6 days ago
Location:
Minneapolis, MN, US
Job Family: Commercial Support
Country/Region: United States
The Patient Access Administrator aids in the efficiency and workflow of the Benefits Investigation team. As part of the Customer Operations Department, the Administrator plays a vital role in the day-to-day functions of obtaining patient access to Kerecis products. The Administrator takes in verification requests from the sales force and customers, verifying the accuracy of patient information and implementing a stream-lined process.
The Patient Access Administrator is based on-site in a Kerecis office. This role reports to the Patient Access Administrator Manager.
Essential Functions
Protect confidential patient health information (PHI) at all stages of the verification of benefits process
Manage case creation
Make outbound calls as necessary
Help maintain Kerecis customer relationship management (CRM) system for accuracy
Manage the Reimbursement email inbox and answer general inquires
Support Patient Access Specialists to process cases
Complete administrative tasks within the Customer Operations Department as assigned
Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with Kerecis products through accurate and timely case creation
Other tasks and responsibilities as assigned
Requirements
Competencies & Attributes
Basic level understanding of medical insurance
Strong verbal and written communication skills
Passionate about providing patients with access to care
Astute attention to detail
Ability to work on a team aiming for collective success
Ability to work independently and problem solve
Education & Experience
Highschool diploma or equivalent required, bachelor's degree preferred
Min 1 year in transferrable administrative or comparable role preferred
Salary Range:
$45,000-$60,000
This job description is intended to set forth the core functions required for this position and describe the general nature of the work to be performed. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Job duties, responsibilities and activities may change or be supplemented at any time as necessary. Kerecis is an Equal Opportunity Employer.
60270
LI-KRNearest Major Market: Minneapolis
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