Microsoft Infrastructure Engineer(AD)

Job Summary:
Responsible for management and engineering of infrastructure technologies that may involve virtualization and computer hardware, storage and backups, active directory and messaging or automation and deployments.
Essential Job Functions:
Serves as a technology resource
Provides Tier 3 support as needed.
Works on projects as assigned.
Performs and coordinates routine maintenance and patching on responsible systems.
Creates SOP's and QRGs for the various teams, including but not limited to EntraID diagrams, SSO implementation, technical configuration.
Supports development of architecture and implementation plans for infrastructure technologies.
Supports creation of technical proposals for increasing capacity and new implementations.
Supports cross training of new QRG's and SOP's with IT departments as required.
Creates documentation of overall infrastructure systems architecture
Supports the creation of capacity plans and maintaining configuration management.
Supports technology vendor and solution evaluations as assigned.
Uses repeatable best practices in compliance with P&C Insurance client architectural standards and engineering methodology.
Assists with the implementation of best practice security measures to protect corporate data and systems.
Other Functions:
Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
Performs special projects and other duties as may be assigned.
Establishes and builds strong working relations and partnerships with Business Units and Senior Management.

Qualifications:

1. Bachelor's degree preferred.
2. Experience with: Core infrastructure design with strong knowledge of Entra and Active Directory.
3. Experience with: Microsoft Active Directory and Entra ID, SAML/OpenID connect, DNS/DHCP and encryption solutions.
4. Experience with: Identity security including CA policies and GPOs.
5. Experience with: Azure foundations and Azure Landing Zone methodologies.
6. Experience with: AI technologies such as OpenAI, AI Foundry, Gemini, etc.
7. Experience with: Infrastructure automation technologies such as Terraform, Azure Bicep and ARM templates.
8. Monitoring technologies, automation scripting and management, deployment, and system maintenance methodologies
9. Relevant Certifications: ITIL Intermediate v3 – Service Transition, IT Planning Protection and Optimization, Service Operation, Operational Support and Analysis, Microsoft Certified Solutions Expert (MSCE Server, MCSE Messaging), VMware Certified Professional (VCP), CompTIA Server+, CompTIA Storage+ Powered by SNIA, EMC Storage Administrator (EMCSA), EMC Storage Implementation Engineer (EMCIE), HP ASE Storage Solutions Architect, Cisco Certified Network Professional - Data Center (CCNP – Data Center)
10. Ability to lift up to 50lbs.
11. 6+ years of relevant experience required.
12. Knowledge of typical organizational politics and political tactics; ability to effectively navigate formal and informal communication and decision-making channels.
13. Strong Knowledge, insight, and understanding of business concepts and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
14. Demonstrate strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
15. Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization.
16. Superior attention to detail.
17. Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
18. Ability to work independently and without supervision.
19. Ability to work effectively as part of a team.