Business Intelligence Manager

Delta Dental of Arizona, the state's #1 dental and vision insurance company, is seeking a Business Intelligence Manager who thrives on turning data into business advantage. You'll ensure the use of business intelligence applications enhance our business decision making capabilities and collaborate with other leaders to develop and implement systems to capture and report on critical operational information. 

About You

You'll work with cross-functional teams in technology, operations, and strategy to deliver trusted insights that drive performance, efficiency, and growth. You combine strong technical skills with business fluency, translating complex data into clear, actionable intelligence. You're a natural collaborator with expertise in data modeling, BI platforms, and reporting automation, which enables you to drive innovation and modernization in analytics. 

Sound like you? Read on 

Essential Duties

Leadership

• Provide guidance to team members on design, development, and maintenance of business intelligence solutions.
• Support individual team members with technical, functional and business approaches, strategies, ensuring effective data utilization for informed decision-making.
• Define and align BI strategy across business units and translate it into actionable development roadmaps.
• Lead and develop the BI team, set performance goals, provide coaching, and manage career progression.
• Oversee project plans, manage resource allocation, monitor milestones, ensure delivery on schedule and budget.
• Establish and enforce data governance, quality standards, and process consistency across BI platforms.
• Collaborate with business stakeholders and IT leadership to prioritize initiatives, manage dependencies, and escalate risks.

Analysis & Insights Delivery

• Lead the delivery of analytics tools and insights that improve efficiency, business outcomes, and decision quality.
• Partner with business leaders to understand priorities and translate them into BI solutions that drive measurable impact.
• Develop analyses, reports, and presentations that move beyond dashboards to uncover trends and recommend clear actions.
• Expand the organization's analytical capabilities by promoting data literacy and evidence-based decision-making across teams.
• Enable and guide self-service BI through well-designed datasets, training, and user support.

Data Preparation & Quality Assurance

• Prepare, clean, and validate data from multiple sources to ensure accuracy and reliability within BI environments.
• Integrate and standardize datasets to create trusted, consistent views across business areas.
• Define and apply business rules that align data for unified reporting and analytics.
• Collaborate with data and business teams to identify and resolve data quality issues proactively.

Stakeholder Engagement & Business Alignment

• Translate requirements into actionable BI solutions in partnership with business leaders and analysts.
• Define, document, and manage metrics and KPIs for consistency and present findings and demonstrate BI solutions to non-technical stakeholders.

BI Solution Design & Development

• Design, develop, and maintain interactive dashboards and reports using enterprise BI platforms such as Power BI, Tableau, or Looker.
• Develop practical data models and semantic layers that make information accessible, consistent, and easy to explore.
• Work with data and IT teams to improve how data is structured and delivered for analytics, ensuring solutions remain scalable and easy to maintain.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field, or equivalent work experience.
• 7+ years of professional experience in business intelligence or analytics development roles.
• 3+ years of leadership experience. 
• Advanced SQL expertise, including query optimization and performance tuning.
• Strong experience with data modeling (star/snowflake schemas, fact/dimension design, semantic layers).
• Proven track record delivering enterprise BI dashboards, reports, and semantic models in tools such as Power BI, Tableau, or Looker.
• Familiarity with modern data warehouses (Snowflake, Redshift, BigQuery, Azure Synapse).
• Working knowledge of cloud platforms (Azure and orAWS) and their relevance to BI and analytics. Exposure to multiple BI      platforms, with the ability to evaluate and recommend solutions.
• Background in modernizing BI environments, including migration to cloud-based platforms.
• Programming/scripting experience in Python or R for BI workflows, and Shell/PowerShell for automation.
• Scripting experience in Python or R for analytics workflows, and Shell/PowerShell for automation.
• Exposure to BI DevOps practices such as Git-based version control, automated testing, and CI/CD pipelines.
• Understanding of data governance and compliance (HIPAA, PII, PHI), including metadata and role-based access.
• Strong communication skills with the ability to explain complex data concepts to non-technical audiences.
• Experience mentoring team members and contributing to BI standards and best practices.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities with minimal direction and deliver in a fast-paced environment.

About Us

Delta Dental of Arizona's vision is simple: healthier lives for everyone. That's why we've made it our mission to create a path to better health and wellness. We're transforming from a single line insurance company to a multi-line health and wellness organization with a foundation that has awarded millions in grants to non-profits who care for our most vulnerable residents by offering dignity and hope.

 Our employees enjoy competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k), student loan assistance, six weeks of paid parental leave, volunteer PTO, and a culture that embraces collaboration, service, integrity, and inclusion.  At about 150 employees, we cultivate a work community where all employees are known by name, and everyone's contributions are visible, noticed, and celebrated. 

The starting pay for this role includes a base salary of $112,400 to $177,400.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

Salary Description
$112,400 to $177,400

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