Administrative Coordinator

About Family Solutions

At Family Solutions, our mission is to advance the fields of health and wellness by promoting the highest standards, fostering future-oriented solutions, and creating an environment of empowerment for both clients and leaders in the communities we serve.

Our vision is to create a world where individuals are empowered with the tools and support they need to thrive.

Core Values

Excellence: We uphold the highest standards in ethical conduct, client care, and accountability, ensuring that every action we take reflects quality and integrity.

Empowerment: We foster a culture of trust, collaboration, and shared leadership that supports autonomy, accountability, and growth among clients, colleagues, and community partners.

Innovation: We embrace innovation not for novelty, but to proactively meet evolving client and community needs with thoughtful, future-forward solutions.

Impact: We exist to serve and uplift communities by creating sustainable, measurable outcomes rooted in wellness and long-term value.

Family Solutions is a multidisciplinary behavioral health organization providing compassionate, evidence-based care across outpatient counseling, autism treatment, and pediatric therapy clinics.

Position Overview

We are seeking an experienced and organized Administrative Coordinator to oversee daily front office operations for our outpatient counseling clinics. This position supervises a team of receptionists, ensuring smooth client service, efficient scheduling, and consistent communication across locations. The ideal candidate will be detail-oriented, professional, and comfortable balancing administrative management with hands-on support when needed.

Key Responsibilities

• Supervise and support a team of front desk receptionists across assigned clinics
• Oversee scheduling, client intake, and administrative workflows to ensure timely, accurate service
• Provide on-site coverage and temporarily fill in for receptionists during absences or staffing outages
• Train, coach, and evaluate reception staff performance
• Develop and maintain front office policies and procedures
• Coordinate communication between clinical teams and administrative staff
• Assist with reports, payroll submissions, and operational projects as assigned
• Maintain compliance with organizational standards, confidentiality, and HIPAA requirements

Qualifications

• High school diploma or equivalent (associate's or bachelor's degree preferred)
• Minimum 2 years of administrative or front office experience, preferably in a healthcare or behavioral health setting
• Prior supervisory or team leadership experience strongly preferred
• Excellent organizational, communication, and multitasking skills
• Proficiency in Microsoft Office and familiarity with electronic health record (EHR) systems a plus

Schedule & Compensation

• Full-time, Monday–Friday
• Starting pay: About Family Solutions

At Family Solutions, our mission is to advance the fields of health and wellness by promoting the highest standards, fostering future-oriented solutions, and creating an environment of empowerment for both clients and leaders in the communities we serve.

Our vision is to create a world where individuals are empowered with the tools and support they need to thrive.

Core Values

Excellence: We uphold the highest standards in ethical conduct, client care, and accountability, ensuring that every action we take reflects quality and integrity.

Empowerment: We foster a culture of trust, collaboration, and shared leadership that supports autonomy, accountability, and growth among clients, colleagues, and community partners.

Innovation: We embrace innovation not for novelty, but to proactively meet evolving client and community needs with thoughtful, future-forward solutions.

Impact: We exist to serve and uplift communities by creating sustainable, measurable outcomes rooted in wellness and long-term value.

Family Solutions is a multidisciplinary behavioral health organization providing compassionate, evidence-based care across outpatient counseling, autism treatment, and pediatric therapy clinics.

Position Overview

We are seeking an experienced and organized Administrative Coordinator to oversee daily front office operations for our outpatient counseling clinics. This position supervises a team of receptionists, ensuring smooth client service, efficient scheduling, and consistent communication across locations. The ideal candidate will be detail-oriented, professional, and comfortable balancing administrative management with hands-on support when needed.

Key Responsibilities

• Supervise and support a team of front desk receptionists across assigned clinics
• Oversee scheduling, client intake, and administrative workflows to ensure timely, accurate service
• Provide on-site coverage and temporarily fill in for receptionists during absences or staffing outages
• Train, coach, and evaluate reception staff performance
• Develop and maintain front office policies and procedures
• Coordinate communication between clinical teams and administrative staff
• Assist with reports, payroll submissions, and operational projects as assigned
• Maintain compliance with organizational standards, confidentiality, and HIPAA requirements

Qualifications

• High school diploma or equivalent (associate's or bachelor's degree preferred)
• Minimum 2 years of administrative or front office experience, preferably in a healthcare or behavioral health setting
• Prior supervisory or team leadership experience strongly preferred
• Excellent organizational, communication, and multitasking skills
• Proficiency in Microsoft Office and familiarity with electronic health record (EHR) systems a plus

Schedule & Compensation

• Full-time, Monday–Friday
• Starting pay: $19.00 per hour, commensurate with experience
• Comprehensive benefits package, including:
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match

Join Our Team

If you're a motivated professional who enjoys supporting teams, adapting to daily challenges, and helping clients access high-quality care, we'd love to hear from you. Apply today to be part of a mission-driven organization making a meaningful impact every day.,

Disclaimers:

The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed above indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job satisfactorily and proficiently. Refer to company handbook and/or clinical policies/procedures for additional employment-related requirements.

This job description is not intended to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor/management

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person