Field Service Representative

Date: Nov 19, 2025

Location: Syracuse, NY, New York, United States

Company: HII's Mission Technologies division

Requisition Number: 26124

Required Travel: %

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $77, $115,000.00

Security Clearance: Ability to Obtain

Level of Experience: Senior

This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.

HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.

Meet HII's Mission Technologies Division

Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.

To learn more about Mission Technologies, click here for a short video:

HII-Mission Technologies is hiring a mission-focused Field Service/Support Representative (FSR) to support electromagnetic warfare (EW) systems across integration events, training exercises, and operational deployments. You'll be our forward technical face: integrating Electromagnetic Warfare sensors, training users, operating systems in the field, troubleshooting complex RF issues, and keeping fleets mission-ready. This role is onsite in Syracuse, NY with approximately 25% travel (CONUS/OCONUS as needed). U.S. citizenship and the ability to obtain a DoD Secret clearance are required (active Secret preferred).

• Exercise & event integration: Plan and execute system installation, configuration, and integration during lab workups, range events, and field exercises; coordinate with program engineering, logistics, and customer teams.
• Hands-on operation & maintenance: Operate EW systems; perform preventive/corrective maintenance, depot-level troubleshooting, and return-to-service verification using RF test equipment (spectrum analyzers, signal generators, VNAs, power meters, oscilloscopes).
• Instruction & user enablement: Develop and deliver operator and maintainer training (classroom and hands-on); create quick-reference guides and SOPs; mentor unit techs.
• Field issue triage: Diagnose HW/SW/network faults, capture logs/IQ data, perform LRU swaps and firmware loads, and coordinate spares/repairs with depot and OEMs.
• Readiness & reporting: Maintain configs, crypto/accountability per policy, and accurate maintenance/training records; produce after-action reports and integration checklists.

• 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
• 3–8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background.
• Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software.
• Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing).
• Strong technical writing and customer-facing communication; able to teach/brief diverse audiences.
• Travel ~25%, including ranges/ships/airfields and occasional austere environments; valid passport and driver's license.
• Self-motivated and driven desire to succeed with minimal direction
• Ability to:
• Work both in a team and individually
• Multi-task and work well under pressure
• Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements
• Obtain Secret Clearance

• Prior FSR or fielding experience with DoD customers.
• Familiarity with EW mission threads (ESM/EA, radar warning, countermeasures), EWIR/mission data loads, and MIL-STD-461/810 environmental/EMI practices.
• Experience with COMSEC/crypto handling and key management; compliance with program and service policy.
• Exposure to PM EW&C / PM TCE (Army), NAVAIR / Navy PMA programs, or USAF EW platforms (e.g., DEWS/Compass Call).
• Scripting for data capture/analysis (Python/Bash), basic SATCOM/RF datalinks, and instrumentation control (SCPI/USB/LAN).
• Train-the-Trainer, CompTIA Security+ (DoD 8570 IAT II) or ability to obtain within 6 months.
• Active Secret Clearance

HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

Why HII

We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?

If you need a reasonable accommodation for any part of the employment process, please send an e-mail to - and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call for assistance. Press #3 for HII Mission Technologies.