Social Services Coordinator

Job Title:  Social Services Coordinator Salary Grade: 15

Division/Department: Court Operations/Detention Services Salary:  $50,248.00-$54,267.84 commensurate with experience

Reports To:  Social Services Supervisor Date Posted:  11/26/25

FLSA Status:  Exempt Last Revised: 4/15/24

Benefits of Employment

Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

The Social Services Coordinator is responsible for the day-to-day case management of residents of the Detention Center while maintaining positive rapport with families, courtrooms, and juvenile justice professionals. Completes resident court reports, facilitates professional phone calls, placement interviews, video conferences, and other relevant community contacts.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Obtains information from residents regarding self, family, peers, school and court involvement and recommends plans to meet resident needs.

Interfaces with family members during visitation and special visits.

Implements the behavior management system with fidelity and facilitates incentive phone calls earned through the behavior management system.

Maintains approved phone call list for residents.

Collaborates with mental health staff to meet resident needs and participates as a mental health advocate for residents.

Participates as a member of the Multi-Disciplinary Team and the development, implementation, and monitoring of Special Management Plans for residents.

Assists in the development and execution of life skills and counseling groups with residents.

Supports individual residents or groups experiencing emotional or behavioral problems while in the Detention Center and problem solves to improve resident functioning and behavior.

Serves as a liaison for residents by coordinating internal and external contacts with other professionals and with family members.

Completes and maintains record of internal Juvenile Court documents.

Provides verbal and written reports on resident behavior and adjustment to various Juvenile Court personnel, including hearing officers and members of various committee meetings.

Monitors and publishes upcoming court dates for residents.

Produces statistical reports for the department.

Performs other duties as assigned.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Detention security equipment and standard office equipment such as computers, cameras, telephones, and radios.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Works in a general office setting with moderate noise levels, in the confines of the detention center. While performing duties of this job, the employee frequently sits, walks and stands.  With assistance, the employee must be able to physically restrain, chase, and contain juveniles for their protection, protection of others, and/or self-protection.  The employee must have the capacity to work in closed environment and work with criminal offenders, some of whom may be dangerous. Employee may interact with other individuals related to offenders, such as family members and friends, who may be upset or difficult to work with. Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries.

Usual Physical Demands

While performing duties of this job, the employee frequently sits, walks and stands. 

Must pass a physical fitness/agility test and be able to demonstrate the following: 

1. Ability to push and pull objects, pick up objects, and bend repeatedly in order to move desks, beds, and other furniture to conduct security checks and search residents.

2. Ability to step up on elevated surfaces to conduct room searches.

3. Ability to reach, bend, and stoop to perform security checks, and other tasks.

4. Ability to walk extended periods throughout the facility.

5. Ability to stand for extended periods.

6. Ability to physically restrain residents under adverse conditions, including ability to enforce rules, regulations, and directives with non-compliant residents that may physically resist.

7. Ability to respond to emergency situations according to Detention Center policies, procedures and protocols.

8. Ability to utilize restraint equipment appropriately.

9. Ability to effectively communicate verbal commands and directives through the intercom/radio transmission monitoring system.

10. Ability to lift and carry containers of items weighing up to 45 lbs.

11. Must be available on-site and on-call to meet departmental needs.

12. Must demonstrate competency in implementing defensive tactics and satisfactorily complete all of the requirements in training of defensive tactics; including passing the recertification.

New employees are required to pass Defensive Tactics Training by the end of the introductory period.

Must perform tasks, duties, and job responsibilities without restrictions and/or limitations.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Demonstrable skills in interviewing/counseling; group facilitation; strong communication skills; ability to identify problems in behavioral terminology; working knowledge of adolescent growth and development, varied cultural norms, peer subcultures and socialization techniques.  Must be able to work non-traditional shifts and weekend hours based on departmental needs.

Education and/or Experience

Bachelor's Degree in Social Work, Sociology, Psychology, or Behavioral/Social Sciences with coursework and training successfully completed in counseling, group behavior, child psychology, and human behavior.  A related Master's degree is preferred.

AND

Two (2) years of work experience counseling and/or interacting with adolescents preferably in an institutional setting.  Successful completion of a full academic school year internship within the Juvenile Detention Center will count toward the experience requirement.

Licensure or Certification Requirements

LSW, LISW, LPC, or LPCC preferred.

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures.  In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.

The position requires mandated reporting of misconduct and/or abuse by staff or residents in the Juvenile Detention Center.

Court Mission Statement

To administer justice, rehabilitate juveniles, support, and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is _12/4/25_.
• Please visit to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number

External Applicants: 

• This position will remain posted until filled. 
• Please visit to view this posting and to complete and submit the Application for Employment. 

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