Strategic Operations and Planning Lead, Trust and Safety

3 days ago


Washington, Washington, D.C., United States Google Full time $211,000 - $297,000 per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Washington D.C., DC, USA; Seattle, WA, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in management consulting, operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 8 years of experience with an advanced degree.
  • 6 years of experience in people management.
  • 5 years of experience working with executive stakeholders.
Preferred qualifications:
  • MBA or equivalent practical experience.
  • Experience with problem-solving, quantitative analysis and communicating findings to executive management.
  • Ability to work in ambiguous, fast-changing environments.
  • Ability to work across teams, build relationships, and influence executives.
  • Ability developing and understanding strategy.
About the job

As the Lead of Trust & Safety (T&S) Strategic Operations and Planning, you will lead a critical function that defines and evolves the multi-year goal and roadmap for the T&S organization. You will serve as a key advisor to T&S executive leadership, anticipating future business needs and industry shifts.

In this role, you will build and mentor a team who will be responsible for driving the operational rhythm of the business. This includes long-term planning, comprehensive workforce modeling for organization, OKR governance, and orchestration of high-impact leadership forums. You will be central to influencing critical investments and ensuring T&S's direction aligns with Google's commitment to responsible innovation.

The US base salary range for this full-time position is $211,000-$297,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities
  • Drive planning for Trust & Safety (T&S), setting multi-year priorities, mitigating risks, and integrating team-level strategies into a unified roadmap aligned with Google's responsible innovation commitment while serving as a advisor to T&S executive leadership, conducting ongoing analysis and forecasting to measure progress and communicate business needs and risks.
  • Implement and govern the Objectives and Key Results (OKR) process for T&S, ensuring alignment, accountability, and continuous performance improvement across the organization.
  • Lead and develop narratives for critical leadership forums Monthly Business Review and Quarterly Business Review (MBR/QBR) to enhance transparency and enable informed decision-making.
  • Optimize resource deployment by analyzing business drivers and roadmaps to forecast workload, quantify staffing needs, and provide data-driven recommendations for workforce planning.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.



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