Mental Health Insurance Follow-Up Specialist
2 days ago
About Us:
We're a compassionate and growing mental health practice dedicated to supporting the well-being of our clients and our team. We're looking for a Mental Health Insurance Follow-Up Specialist to join our billing department. If you have a passion for helping people behind the scenes by ensuring accurate and timely insurance payments, we'd love to hear from you
Position Overview:
In this role, you'll be responsible for managing insurance claims from submission to payment, with a strong focus on denial management and resolving outstanding balances. Experience with Ensora Health (TheraNest) EMR and Waystar clearinghouse is preferred.
What You'll Do:
· Completes review of third-party outstanding balances and take appropriate steps to resolve and reconcile outstanding balance.
· Identify issues, correct and resubmit claims and file appeals as needed.
· Resolution of rejected claims (denials) via appeals, dispute unpaid claims, and other issues with EOBs.
· Responsible to review assigned work queues and assure all accounts are worked timely, especially high dollar and aged accounts.
· Verify insurance eligibility and benefits when necessary
What We're Looking For:
· Understanding of insurance follow-up or denial management experience (Mental Health preferred).
· Familiarity with TheraNest EMR and Waystar strongly preferred.
· Understanding of commercial and Medicaid billing processes.
· Excellent attention to detail, communication, and organizational skills.
· Reliable, self-motivated, and able to work independently.
What We Offer:
· Opportunity for growth with the company
· Supportive and positive work environment
· Flexible scheduling options
Job Type: Part-time
Pay: $ $24.00 per hour
Expected hours: 20 – 30 per week
Work Location: Remote
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