Associate Director, Office of Accessibility

• New York, United States

• Staff Full-time

• 64, ,000.00

Job Summary:

The Associate Director for the Office of Accessibility plays a pivotal role in advancing institutional accessibility initiatives. They will provide leadership, direction, and guidance to promote inclusiveness and support across the Mercy University community for students with disabilities and ensure equal educational access. This position oversees daily operations and ensures compliance with disability related legislation (ADA, Section 504) to enable support services to students with disabilities across the three Mercy University campuses. The Associate Director will contribute to managing the office's caseload of students, evaluating related program activities, and conducting professional development activities for faculty and staff, among other key responsibilities.

Essential Job Functions & Responsibilities:

Every effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the only duties required to perform in this position. The omission of specific statements of duties does not exclude them from the position responsibilities if the work is similar, related, or is an essential function of the position.

• Assist with developing and implementing strategic plans to enhance campus accessibility.

• Collaborate with campus departments to promote inclusive practices and universal design.

• Evaluate and improve service delivery models for disability accommodations.

• Ensure institutional compliance with federal and state disability laws.

• Maintain and update policies related to accessibility and accommodations.
• Oversee and contribute to the development, design and implementation of procedures, forms and materials required for successful operations.
• Assist with hiring, training, and evaluating staff and test proctors within the Accessibility Office.
• Provide ongoing professional development and mentorship as needed by faculty and staff.
• Delegate tasks and monitor workload distribution to ensure efficiency while working with ACCESS staff and proctors.
• Oversee the provision of academic support services, including notetaking, assistive technology, scribes, interpreters, testing services and test proctors.
• Consult with faculty on implementing accommodations and accessible course design.
• Function as a resource and address complex accommodation requests and resolve disputes.
• Maintain database and case notes via online case management system Accommodate.
• Create, compile, and maintain annual reports, trends, assessment documents and resources as needed.
• Other duties as assigned.
• May require travel to other campuses as needed.

Required Skills & Experience:

• Minimum of three years of experience, preferably in disability services in a post secondary setting
• Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, and other appropriate laws pertaining to higher education and disabilities.
• Ability to interpret diagnostic assessments including medical, psychological, and psychoeducational documentation to determine eligibility of services.
• Demonstrated effectiveness and experience supervising/ managing staff.
• Experience working with case management software is highly desirable.
• An understanding of assistive technologies for people with disabilities
• Demonstrated strong analytical skills to research and analyze data and information from a variety of sources to make sound recommendations and decisions.
• Strong interpersonal, oral, and written communication skills and listening skills.
• The ability to set priorities to achieve objectives and to manage multiple, diverse assignments/projects in a demanding environment.

Education Requirements:

• Master's degree in education, Special Education, Higher Education Administration, Mental Health Counseling, Social Work, Psychology, or related field.

About Mercy

Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.

Mercy is the region's largest private, nonprofit, Minority-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.

Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.

Mercy's student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

Benefits Eligible:

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at , Option 6 or via email at

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all.