Specialty Intake Coordinator
2 days ago
TPSC, SMM, and TCOPS are members of the Advanced Reconstructive Surgery Alliance (ARSA), one of the largest privately owned groups of Plastic and Reconstructive Surgeons in the country
Advanced Reconstructive Surgery Alliance (ARSA) and its affiliates TPSC, SMM and TCOPS are the largest Plastic Surgery medical practice in the country. Our expanding team of top tier physicians, coupled with our continued medical advancements, allows us to offer patients extraordinary clinical services with a 5-star experience. We have a bold vision with a desire to revolutionize the industry, meeting patient needs while favorably transforming their lives. Common across the enterprise is not only the commitment to providing safe patient care, but to employee satisfaction and growth opportunities. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.
Sycamore Medical Management is seeking a Specialty Intake Coordinator for our administrative office in Red Bank, NJ.
Responsibilities include but not limited to:
- Screening calls and website lead requests for the different reconstructive surgery programs.
- Providing individuals with information regarding services at The Institute for Advanced Reconstruction.
- Creating new patient profiles into EMR including: demographic, insurance, medical/surgical history.
- Collect and process medical records to present to the clinical team for review.
- Collaborating with staff in coordinating virtual consults and scheduling new patients.
- Record all inquires received and provide management with monthly, quarterly and yearly reporting.
Responsibilities Include:
- Promptly and professionally answers telephone calls.
- Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
- Schedule all new patients
- Schedule any appointment requests via phone or email
- Perform registration functions for new and existing patients
- Answer any non-clinical questions patients may have
- Attend all regular staff meetings
- Communicate thoroughly with all practice departments
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Bilingual is a plus
Compensation & Benefits:
- Pay Range: $45,000-$49,000
the starting rate within this range for this role varies depending on a number of factors, including a candidate's qualifications, skills, competencies, experience, and location.
- Medical, Dental, Vision, Life, HSA and Long-Term Disability insurance
- 401k and Profit sharing
- Paid Time Off
- Mileage Reimbursement
- Contribution to Health Benefits
- Company Discounts on Products & Services
SMM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $45, $49,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
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