Operations Associate

7 days ago


Red Bank, New Jersey, United States Beam Health Full time $50,000 - $100,000 per year

Job Title: Operations Associate

Beam Health builds AI-powered systems that automate the operational backbone of medical practices - from intake and documentation to revenue and IT. We work with specialty clinics that run on fragmented tools, and replace the manual busywork with intelligent automation.

We're looking for a highly adaptable Operations Associate - someone who's energized by solving messy real-world problems and can flex across sales, customer success, onboarding, and internal ops. This is not a narrow role. It's a true "do-what's-needed" position at an early-stage startup.

You'll be responsible for:

  • Own relationships with clinics: be their point of contact post-sales, ensure adoption + satisfaction
  • Assist in sales processes: qualify inbound leads, prep demos, follow up with prospects
  • Coordinate onboarding: gather access, schedule kickoff, ensure clinic goes live smoothly
  • Monitor and triage issues: spot and escalate problems before they become fires
  • Document + improve repeatable processes (playbooks, checklists, SOPs)
  • Jump into anything needed: from gathering requirements to updating CRM to tracking ROI

You're a fit if:

  • You adapt quickly and don't freeze when the map isn't fully drawn
  • You're clear, confident, and professional with customers (email + calls)
  • You're organized and follow through - nothing slips through cracks with you
  • You like wearing multiple hats vs. being stuck in a narrow lane
  • Experience in healthcare operations, customer success, or startup sales is a plus, but not required

Why Beam

  • Work directly with founders and shape the product
  • See immediate impact on real clinics and patients, not theoretical SaaS metrics
  • No corporate bureaucracy - autonomy, high trust, high accountability
  • Competitive salary + equity

Job Type: Full-time

Base Pay: From $50,000.00 per year

Benefits:

  • Health insurance

Work Location: Hybrid remote in Red Bank, NJ 07701



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