Fire and Water Restoration Technician

1 day ago

Grants Pass, Oregon, United States ServiceMaster Restore by LOMROE Full time

Overview

As a restoration technician, you are often the first ServiceMaster employee on a job site. You are responsible for obtaining signed paperwork, scoping the work required, documenting the loss through photos, sketches, and notes, and helping to perform the mitigation work as needed, including demolition and building a drying system.

Customer service is a cornerstone of our business. Employees are expected to conduct themselves professionally and interact with customers and clients in a respectful and informative manner. Restoration technicians must explain the mitigation process to customers, answer questions, and communicate with insurance representatives to provide updates, obtain approvals, and clarify field-related concerns.

General Philosophy While we strive to define a clear scope of duties, ServiceMaster fosters a spirit of teamwork and cooperation to support each other during times of need or limited coverage.

We aim for every team member to be both professional and proficient in their specialty, while also being cross-trained and competent in other areas of our operations. At ServiceMaster, there is no such thing as "This is not my job." Every member of our team is an ambassador of our company and shares the ultimate responsibility of taking care of our customers and contributing to all aspects of the business.

Core Job Responsibilities

  • Inventory and load the van with equipment, products, and supplies needed for jobs.
  • Provide initial site inspection
  • Conduct demolition after fire or flood
  • Remove carpets, carpet pads, drywall, insulation etc' from job site
  • Haul debris from job site to truck as well as moving customer's personal items away from work area
  • Move dehumidifiers and fans to and from work site
  • Drive and operate truck and machinery (Extraction machine, weighted carpet extractors, dehumidifiers etc')
  • Maintain a clean and organized vehicle, and clean equipment appearance.
  • Clean and disinfect equipment regularly.
  • Inspect equipment for damage.
  • Perform daily, weekly, and monthly vehicle maintenance checklists and equipment maintenance checklists, as assigned.
  • Clean and maintain the warehouse, office, and grounds, as assigned.
  • Utilize cleaning products, mechanical equipment, and personal protective equipment properly
  • Clean soot from contents
  • Clean houses that have encountered fires
  • Leave jobsite with a clean and orderly appearance.
  • Show respect for customer's home/property.
  • Additional job duties upon request.

Job Requirements

  • Proficiency with TSheets or similar time clock software
  • High school diploma or GED
  • Skilled in demolition and removal of appliances/fixtures
  • Dependable and adaptable in a fast-paced work environment
  • Strong problem-solving skills
  • Must have a Valid Class C Oregon Drivers License and acceptable driving record

Physical Demands and Working Conditions The following physical demands are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

The technician must be prepared to:

  • Move up to 50 pounds occasionally (lifting, carrying, pushing, pulling, etc.)
  • Work in unconditioned environments (extreme cold or heat)
  • Enter confined spaces such as attics and crawl spaces
  • Wear PPE, including respiratory protection
  • Operate powered tools such as saws and drills
  • Work from heights

Job Type: Full-time

Base Pay: $ $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Professional development assistance
  • Safety equipment provided
  • Vision insurance

Work Location: In person

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