Claims Manager

7 hours ago

Grapevine, Texas, United States SERVPRO Team Shaw Full time

SERVPRO Team Shaw – 
Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country

SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. 

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. 

If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today

Do you love helping people through difficult situations?

Then, don't miss your chance to join our Franchise as a new Claims Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"

We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then 
you

may be our perfect 
hero

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.

Primary Responsibilities

  • Monitor Claim file status and audit jobs to validate that all documentation has been received from the field
  • Review estimates for customers and insurance through insurance software and prepare job file reports as needed
  • Review job close-outs by completing and reviewing job file documentation for insurance and/or customer
  • Coordinate and manage any claim disputes with Insurance Carriers
  • Handle complex insurance claims, etc., are handled with care and ensure customers are satisfied with Team Shaw service with no gaps in communication
  • Ensure adjuster communication is constant and transparent for maximum adjuster comfort regarding claims
  • Audit all jobs to ensure integrity of the file and that the job is closed out properly and ready for invoicing
  • Assist the team in handling escalated customer issues, resolving complex problems, and ensuring that customers are satisfied with the resolutions

Position Requirements

  • 5+ years of administrative or office-related experience
  • 5+ years of insurance-related experience using Xactimate
  • Experience with writing estimates, job file processes, and quality assurance a plus
  • Experience in the service industry environment, specifically emergency services (water/fire restoration), a plus
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone at all times
  • Polite, confident, and excellent customer service skills, including listening and questioning skills
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Very self-motivated and goal-oriented
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software
  • Ability to successfully complete a background check subject to applicable law

Hours

  • 40 hours/week, flexible to work overtime when required

Benefits:

· Medical, Dental, and Vision

· Paid Time Off

· Sick Paid Time Off

· Paid Parental Leave

· 401k

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

  • Mechanical Claims Adjuster II

    4 days ago

    Grapevine, Texas, United States CareGard Warranty Services, Inc. Full time

    Join our team and be part of something truly transformationalWe are different.Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive...

  • Service Advisor Trainee-Mercedes-Benz Grapevine

    2 weeks ago

    Grapevine, Texas, United States Avondale Full time

    OverviewFor 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive...

  • Patient Service Specialist

    1 week ago

    Grapevine, Texas, United States Baylor Scott & White Institute for Rehabilitation - Outpatient Full time $18 - $25

    OverviewBaylor Scott & White Institute for RehabilitationGrapevine, TX Patient Service Specialist (PSS) - Float Hours: vary between Monday - Friday 7am - 7pmFull TimeCandidate will be required to travel to multiple outpatient clinics.Areas of coverage: Grapevine, Southlake, Flower Mound, Roanoke, Argyle, Denton Mayhill, Coppell, The ColonyCompensation...

  • Coding & Auditing Supervisor

    2 weeks ago

    Grapevine, Texas, United States SPINE TEAM TEXAS MANAGEMENT COMPANY Full time $60,000 - $120,000 per year

    Job Details Job Location:    Grapevine Business Office - Grapevine, TX Position Type:    Full Time Education Level:    High School Salary Range:    Undisclosed Job Category:    Health Care DescriptionJob Summary:   The Coding and Auditing Supervisor is responsible for supervising the day-to-day activities of the coding, precheck, and...

  • Security Officer Shipping Center

    4 days ago

    Grapevine, Texas, United States Allied Universal Full time

    Overview Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As...

  • Director, Sales Ops

    2 weeks ago

    Grapevine, Texas, United States Culligan Quench Full time

    About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.  We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally...

  • Refurbishment Technician I

    6 days ago

    Grapevine, Texas, United States Culligan Quench Full time

    About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.  We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally...

  • Bilingual Talent Acquisition Specialist

    2 days ago

    Grapevine, Texas, United States OneMCI Full time

    POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.Be a key player in building our future.Talent Acquisition is one of the most impactful roles in our...

  • Salesforce Full Stack Developer

    2 days ago

    Grapevine, Texas, United States Quench USA, Inc. Full time

    About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally...

  • Claims Manager

    3 weeks ago

    Grapevine, United States SERVPRO Team Shaw Full time

    SERVPRO Team Shaw – Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the CountryThe following information provides an overview of the skills, qualities, and qualifications needed for this role.SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one...

  • Claims Manager

    4 weeks ago

    Grapevine, United States SERVPRO Team Shaw Full time

    SERVPRO Team Shaw – Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the CountryIs this your next job Read the full description below to find out, and do not hesitate to make an application.SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one...

  • Claims Manager

    4 weeks ago

    Grapevine, United States SERVPRO Team Shaw Full time

    SERVPRO Team Shaw Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the CountrySERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire...

  • Bodily Injury Claims Manager

    1 week ago

    Grapevine, TX, United States GEICO Full time

    Join the GEICO Team and Discover a Rewarding Career! At GEICO, we are driven by our iconic brand and our mission to provide top-notch coverage to millions of customers when they need it most. Our culture prioritizes innovation, customer satisfaction, and shared values, so you can feel proud and valued as part of our team. Our Casualty Claims department seeks...

  • Claims Manager

    3 weeks ago

    Grapevine, TX, United States SERVPRO Team Shaw Full time

    SERVPRO Team Shaw – Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. SERVPRO Team Shaw is one of the largest SERVPROs in the Country...

  • Claims Manager

    3 weeks ago

    Grapevine, TX, United States SERVPRO Team Shaw Full time

    SERVPRO Team Shaw –  Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and...

  • Mechanical Claims Adjuster II

    4 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    Join Our TeamJoin our team and be part of something truly transformational! We are different. Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years, AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies,...

  • Mechanical Claims Adjuster II

    1 week ago

    Grapevine, United States CareGard Warranty Services Full time

    Join Our Team Join our team and be part of something truly transformational! We are different. Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years, AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies,...

  • Mechanical Claims Adjuster I

    2 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    Join Our Team Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive manufacturers (OEM), CareGard has redefined the standards of...

  • Mechanical Claims Adjuster II

    6 days ago

    Grapevine, TX, United States CareGard Warranty Services, Inc. Full time

    Join our team and be part of something truly transformational! We are different. Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive...