Chief Operating Officer

TITLE: CHIEF OPERATING OFFICER

POSITION TYPE: FULL TIME

REPORTS TO: BOARD OF DIRECTORS

FLSA CATEGORY: EXEMPT

MAIN LOCATION: 3676 PARKER BLVD, PUEBLO, CO 81008

JOB SUMMARY: This position is required to perform all duties of the Chief Operating Officer. This position will be responsible for ensure compliance with state and federal regulations, as well as overseeing management, financial responsibility, and continued development of Southern Colorado Clinic. The Chief Operating Officer will represent the clinic in all media contacts, insurance negotiations, and ensure budgets are met within the Income Distribution Plan (IDP).

DUTIES AND RESPONSIBILITIES

Management & Administration

• Assist Board of Directors in developing long-range plans for Clinic growth and development.
• Participates in local, regional, and national organizations to maintain knowledge of key business and healthcare trends.
• Creates, evaluates, updates, and maintains SCC Employee Handbook and relevant SCC policies as needed.
• Coordinates with department managers to ensure proper headcount are approved.
• Acts as mediator between departments, supervisors, and Physicians.
• Coordinates with department directors and managers to ensure SCC standards are maintained.
• Reviews performance management of each department and ensures proper documentation of performance issues.
• Reviews SCC employee job descriptions annually.
• Evaluates personnel planning and recommends annual employee salary adjustments.
• Interview potential candidates for various positions at SCC as needed.
• Directs research of employee benefit programs, assist with negotiations, and makes recommendations to the Board of Directors. 
• Reviews and renews all SCC insurance policies including General Liability, P&C, and Workers' Comp.
• Approves the identification of outside vendors including: accounting, business machines (copiers and printers), legal, linen provider, maintenance, medical supplies, and office supplies.
• Acts as primary contact for public relations and any media contacts.
• Assist with SCC Marketing efforts as needed.
• Direct Oversight of Departments:
•      Leadership Team
•      Radiology
•      Human Resources
•      Credentialing and Payor Enrollment
• Maintain work area in a clean, sanitized, and organized manner.
• Follows all Infection Prevention policies and procedures.
• Attends annual required company programs and trainings. 
• Attends all regular required department and company meetings.
• Maintains strictest confidentiality.
• Performs all other tasks and projects assigned.

Financial Responsibilities

• Act as liaison between the Clinic and outside accounting firm.
• Identify revenue building and cost control opportunities. 
• Assist in building annual budgets for each cost center and periodically reviews attainment to goal.
• Maintains good communications with and provides proper financial data to obtain line of credit renewals and/or increase or obtain additional funds (loans) from SCC banking institutions.
• Directs and oversees the facilitation of accounts payable and the generation of internal monthly financial statements.
• Prepares external company financial statements.
• Analyzes quarterly and annual tax obligations and presents tax analyses to the Board of Directors.
• Assist with annual tax planning and tax return preparation.
• Prepare annual reports for State of Colorado Department of Treasury.
• Prepare annual personal use tax for County of Pueblo.
• Assist with annual SCC 401k audit.

Physician Income Distribution Plan

• Oversee administration of physician compensation formula.
• Review monthly/quarterly/annual income distribution statements by cost center for SCC Physicians and ancillary cost centers.
• Oversee management of pension and profit-sharing administration.
• Act as a resource for Physician IDP inquires.

Compliance

• Serves as HIPAA Compliance Officer for SCC.
• Maintains a thorough knowledge of all Federal and State labor laws, healthcare standards, insurance regulations, OSHA, HIPAA, and various compliance practices.
• Assures the Clinic is up to date and in compliance with all related government regulations to include: Antitrust, SEC, Stark Laws, CLIA, OIG, ACA, and billing fraud, waste, and abuse. 
• Reports immediately to the Board of Directors any serious breach, incident, or complaint related to an actual or potential patient, visitor, and/or employee.
• Serves as liaison between the Clinic and legal counsel for all incident reporting, Board of Medical Examiner letters, and malpractice issues.

TRAVEL: Up to 50% travel to other clinical locations may be necessary to support business needs.

REQUIREMENTS

• Bachelor's degree in Business Administration, Healthcare Administration, or similar field required.
• Proven leadership experience in a healthcare setting.
• Knowledge of State and Federal Regulations.
• Knowledge of health insurance industry.
• Knowledge of medical terminology.
• Ability to multitask.
• Strong ethical code of conduct.
• Ability to maintain sensitive confidential information.
• Proficiency with computers and EMR software.
• Autonomous, positive mindset and team player.
• Ability to remain motivated with a positive attitude.
• Disciplined, organized, and detail oriented.
• Willingness to learn and adapt.
• Ability to work with all levels of management and staff in a professional capacity.

TYPICAL PHYSICAL DEMANDS

Major activities of this job include sitting for long periods of time, moving from place to place, and light physical effort performed on a level surface. Use of a computer, telephone, writing, and organizational skills. Manual dexterity for use of computer keyboard and calculator, mobility and good vision (includes near acuity and depth perception). May be required to lift and carry items weighing up to 10 lbs., occasionally lift or move up to 100 lbs. with assistance. Requires ability to communicate effectively and have hearing within a normal range. Southern Colorado Clinic will make reasonable accommodations for the known disability of an otherwise qualified individual, unless such accommodations would cause undue hardship to the operation of the Clinic or pose a direct threat to patient or other employees' health and safety.

TYPICAL WORKING CONDITIONS

Must possess the physical and mental abilities to perform the tasks normally associated with a Chief Operating Officer. The work environment is indoors in an office / medical clinic setting. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, moving equipment, and other conditions common to a medical clinic environment. Requires working under stress in emergency situations, meeting deadlines, frequent interruptions, and occasionally may involve irregular working hours. 

NOTE: Nothing in this job description implies a contract of employment, nor does it restrict management's rights to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.