Sales Advisor, SoHo Boutique

Ring Concierge is a New York-based fine jewelry brand redefining modern luxury. Founded by Nicole Wegman, we're a women-led company with a mission to make bespoke design and high jewelry accessible without compromising on eegance or exclusivity. Our experiential boutiques are an extension of our design-forward philosophy - sophisticated, welcoming, and built on enduring relationships with our clientele.

About the Role

We are seeking passionate Sales Advisors to join our SoHo flagship boutique. As a Sales Advisor, you will deliver a luxury shopping experience, build lasting client relationships, and embody the Ring Concierge aesthetic. This role is client-facing and sales-driven, with a focus on personalized service, product expertise, and achieving individual and store performance goals.

Client Experience & Sales

• Drive sales by engaging with clients, understanding their needs, and providing expert advice on fine jewelry.
• Foster an exceptional shopping experience by delivering personalized service and maintaining a high level of client satisfaction.
• Act as a brand ambassador by cultivating loyal client relationships and ensuring every interaction reflects the Ring Concierge aesthetic and values.
• Support clienteling excellence through accurate, detailed, and consistent CRM data entry.
• Cultivate relationships with new and existing clients to understand their preferences, tastes, and purchasing history, utilizing this knowledge for effective clienteling.
• Demonstrate expert knowledge of our fine jewelry collections, including materials, craftsmanship, and design aesthetics, to confidently advise and assist clients in their purchasing decisions.
• Actively engage with clients to showcase the uniqueness and beauty of our products, utilizing storytelling and product knowledge to create an emotional connection.
• Maintain a pristine and welcoming store environment, ensuring displays are visually appealing, and products are presented with care and attention to detail.

Team Contribution

• Collaborate with team members and management to uphold brand standards, achieve sales goals, and contribute to a positive and collaborative work culture.
• Maintain a pristine and welcoming store environment, ensuring displays are visually appealing, and products are presented with care and attention to detail.
• Contribute positively to a collaborative team environment, supporting peers to achieve shared goals.
• Act as a reliable and professional team player, embodying Ring Concierge's values of collaboration, service, and excellence.
• Lead by example with maintaining the store's appearance by ensuring displays are well-organized and visually appealing.
• Stay informed about industry trends, competitor offerings, and market insights to effectively position our brand and products within the luxury jewelry market.

Operational Support

• Assist with store operations as needed, including inventory management, visual merchandising, and maintaining boutique standards.
• Assist in the seamless execution of product launches, client events, and seasonal activations.
• Perform opening and closing duties as needed, ensuring the boutique is prepared for daily operations and adhering to security protocols and procedures.
• Adhere to people safety policies and procedures to maintain a safe work environment.
• Ensure adherence to all operational procedures and policies.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Qualifications

• 1+ years previous experience in luxury retail sales, with a proven track record of success in selling fine jewelry.
• Genuine passion for luxury jewelry and a keen eye for design, with the ability to articulate the value and beauty of our products to clients.
• Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with diverse clientele.
• Strong clienteling skills, including the ability to maintain and leverage client relationships for long-term business growth.
• Results-oriented mindset, with a proactive approach to achieving sales targets and expectations.
• Detail-oriented with a commitment to delivering excellence in every aspect of the client experience.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive and professional demeanor.
• Flexibility to work a varied schedule, including evenings, weekends, and holidays, as required.
• The compensation range for this role is $23-25/hour.