Customer Success Manager
7 days ago
Hi I'm Aidan, founder of Maple.At Maple, we're building AI agents that work for local businesses: restaurants, salons, repair shops, and everything in between. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet.About the RoleAt Maple, we're on a mission to make AI work for real-world businesses—and we need a Customer Success Manager who's equal parts process pro, relationship-builder, product expert, and trusted advisor. You'll be the go-to for our biggest customers, helping them unlock the full power of Maple's AI agents and ensuring they stick around for the long haul. If you thrive on fast-paced, high-impact work and love making customers' lives easier, you'll fit right in. Early hires on this team will have the ability to shape the direction of the entire department.What You'll DoHelp build the processes and team to help us scale to 40,000 customers and $100m in revenue by the end of 2027Push towards a North Star of achieving a 70+ NPS score and
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Customer Success Manager
7 days ago
New York, New York, United States Campfire Full timeAs a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You will be the primary partner to finance and accounting teams, ensuring customers realize measurable value from Campfire and feel confident running their core financial operations on our platform.You...
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Legal Customer Success Manager
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Senior Manager, Customer Success
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Customer Success Representative
2 weeks ago
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Customer Success Lead
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New York, New York, United States Alethea Online Risk Mitigation Technology Full timeAbout AletheaAlethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert...
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Customer Success Lead
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New York, New York, United States alethea Full timeAbout AletheaAlethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert...
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Program Manager, Customer Success
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New York, New York, United States Stripe Full timeWho we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...