Front Desk Attendant

2 days ago

Pittsburgh, Pennsylvania, United States The Children's Institute Full time $25,000 - $40,000 per year

Careers at Our Amazing Place.

At The Children's Institute of Pittsburgh, we've built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we're forever proud of our team members who don't just make a career here – they make a difference.

Job Title: Service Ambassador (Front Desk Attendant)

Location: 1405 Shady Ave. Pittsburgh, PA Sq. Hill)

Schedule: Part Time Monday through Thursday 2pm – 7pm, Friday 12pm – 5pm

The Service Ambassador serves as the first point of contact for clients at The Children's Institute, demonstrating a comprehensive understanding of clinical practices, workflows, and standards related to client care and business operations. This role involves providing a personalized service, responding to client inquiries, navigating care options, scheduling appointments, collecting payments, and ensuring seamless communication between clients and internal staff. The Service Ambassador is committed to delivering exceptional service that supports The Children's Institute's mission and values.

Responsibilities

  • Provide excellent personalized service.
  • Be the first point of contact for clients at The Children's Institute regarding care navigation.
  • Respond to client inquiries to promote CI comprehensive services to meet clients' needs or potential client needs.
  • Schedule appointments, collect co-pays/deductibles and ensures that this information is available for client care providers and internal staff.
  • Greet clients, caregivers, guests, and vendors professionally both in person and on the phone following care navigation and experience model guidelines.
  • Demonstrate the ability to consistently operate standard office equipment such as telephones, computers, copiers, fax machines and other tools.
  • Ensure steady operations of the telephone system, includes answering lines as needed, directing calls to appropriate staff, receiving and distribution of messages complete with all pertinent information.
  • Accurately input client demographic and insurance information into EMR's
  • Obtain initial prescriptions for all scheduled services per organizational guidelines.
  • Complete timely data entry for no-shows, cancellations and arrived appointments as assigned.
  • Help families navigate through systems of care

Qualifications

  • High school diploma or GED preferred.
  • Minimum of three years of healthcare or customer service experience required.
  • Certification in CPR, First Aid, Child Abuse (training will be provided).
  • Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can't wait to meet you

The Children's Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment.

  • Carriage House Front Desk Attendant

    6 days ago

    Pittsburgh, Pennsylvania, United States Chatham University Full time $25,000 - $40,000 per year

    We value our students If you see an open position that is right for you, we encourage you to apply The Office of Student Engagement is seeking Carriage House Front Desk Attendants for the Spring Carriage House Front Desk Attendants are responsible for providing supervision for the Carriage House Student Center as well as facilitating the everyday operations...

  • Front Desk Clerk

    4 days ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time $36,000 - $42,000 per year

    Front DeskWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with...

  • Front Desk

    6 days ago

    Pittsburgh, Pennsylvania, United States Puttery Full time $25,000 - $40,000 per year

    Company OverviewAbout Puttery Welcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game – we're a social hub, where friends and family can come together for a fun and...

  • Overnight Front Desk Supervisor

    4 days ago

    Pittsburgh, Pennsylvania, United States Kimpton Hotel Monaco Pttsbrg Full time $60,000 - $90,000 per year

    DescriptionAt Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the...

  • Front Desk

    4 days ago

    Pittsburgh, Pennsylvania, United States LA Fitness (Esporta FitnessFitness International) Full time $57,280 per year

    About LA FITNESS est. 1984L.A. FITNESS is a fast-paced, fast-growing health club company with over 800 clubs in the U.S. and Canada. Our mission is to help as many people as possible achieve the benefits of a healthy lifestyle. To fulfill this mission, we will create a nation wide network of sports clubs, offering our members the widest range of amenities...

  • Security Officer – Commercial Front Desk

    6 days ago

    Pittsburgh, Pennsylvania, United States Allied Universal Full time $23,040 - $38,400 per year

    Security Officer – Commercial Front DeskOverviewAllied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities...

  • Hotel Front Desk Supervisor

    6 days ago

    Pittsburgh, Pennsylvania, United States Courtyard by Marriott Pittsburgh University Center Full time $40,000 - $80,000 per year

    We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards...

  • Concierge (Front Desk) - Pittsburgh

    6 days ago

    Pittsburgh, Pennsylvania, United States Puttery Full time $40,000 - $60,000 per year

    Company Overview:About PutteryWelcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game – we're a social hub, where friends and family can come together for a fun and...

  • Front Desk Supervisor at the Renaissance Pittsburgh Hotel

    6 days ago

    Pittsburgh, Pennsylvania, United States Sage Hospitality Full time $42,000 - $72,000 per year

    Why us?When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in...

  • Front Desk Concierge

    4 days ago

    Pittsburgh, Pennsylvania, United States Wizehire Full time $78,000 - $104,000 per year

    About UsCrown & Raine is where luxury meets experience. We're a high-end headspa and blow dry bar focused on providing our guests with the ultimate self-care experience — from scalp treatments and luxury blowouts to an atmosphere that feels elevated, elegant, and unforgettable. Our concierge team is the heartbeat of the guest experience and the first...