Japanese Bilingual Customer Support

15 hours ago


Torrance, California, United States Kamerycah Inc. Full time

Kamerycah Inc. dba Kanefuku America is a leading Japanese-American Food & Supplement company. Now, its supplement team is hiring a Japanese Marketing/Customer Service Representative. We established in 2003 in Torrance, California. In last 22 years we have successfully expanded our business to Canada, Taiwan, Hong Kong, Korea, Singapore, Thailand, and Vietnam. The opening position is located at LA office in Torrance, California. The Marketing/Customer Service Representative for US Japanese market needs to have marketing/analytic skill, and Customer Service experience . This position will be supporting a cross-functional team by providing advertisement plan, market/sales analysis, and structuring customer relationship management.

Responsibilities:

Responsibilities and duties include, but are not limited to, the following:

Provide best customer care and CRM program to current and potential customers

  • Communicate and coordinate with the Japanese Market Manager to understand business/marketing objectives
  • Analyze sales and marketing performance
  • Support market planning and sales/marketing operation
  • Take an initiative in structuring/operating Customer Relationship Management
  • Sense of urgency, persistence, creative, and a take-charge, positive attitude

Job Type: Full-time

Pay: $40, $52,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Language:

  • English (Required)
  • Japanese (Required)

Work Location: In person



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