Process Improvement Project Coordinator

6 days ago

Wixom, Michigan, United States J&B Medical Supply Co Full time


Full-time

Description
J&B Medical continues to GROW We are expanding our Process Improvement TeamFamily owned & operated business for over 28 years And thrivingGreat benefits Apply NOW

 The Process Improvement Project Coordinator drives automation and systems integration initiatives from planning through implementation. This role keeps projects organized, ensures clear communication between stakeholders, and manages integration support tasks to keep systems aligned.

Key Responsibilities

  • Coordinate project timelines, milestones, and deliverables for automation initiatives.
  • Facilitate communication  between Analyst, IT, and operational teams.
  • Track progress against KPIs and prepare project status updates for leadership.
  • Assist with system integration  tasks, including monitoring data syncs and basic troubleshooting.
  • Collect and consolidate feedback from end-users to recommend process improvements.
  • Maintain a backlog of automation and process improvement opportunities.

Requirements

Qualifications

  • 3+  years of experience in customer service, project coordination, or order  management, preferably in DME Durable Medical Equipment & Supplies or B2B environment.
  • Experience managing relationships and working with cross-functional teams.
  • Strong organizational skills with the ability to manage multiple timelines and shifting priorities.
  • Effective communication skills, including professional customer interaction and internal collaboration.
  • Confidence in making informed decisions within project scope and escalating when  necessary.
  • Proficiency  in Microsoft Office required; ERP system experience strongly preferred.
  • Demonstrated  ability to work efficiently, adapt to change, and solve problems collaboratively.

Salary Description
$19 - $21

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