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Store Manager
6 hours ago
About the Company
Natuzzi Italia - Americas: we are searching for an experienced SHOWROOM MANAGER / DIRECTOR to lead our direct store in Costa Mesa, CA (USA). Guided by founder Pasquale Natuzzi, the brand continues to invest in product innovation, design, marketing, and training to shape our future. For over 65 years, Natuzzi Company has embodied Italian luxury—where exceptional design, craftsmanship, beauty, and comfort come together with sophistication. Natuzzi Italia's products are made exclusively in Italy and serves the global luxury market. Natuzzi Italia takes pride in fostering a work environment that is based on respect, honesty and enthusiasm. A Company that exceeds expectations in every step, from showroom presentation, through the phases of the Selling Ceremony, until the delivery of the product to customers, with a dedicated follow-up. A Company that offers opportunities to succeed, to learn and to grow.
About the Role
As Natuzzi Americas continues its U.S. growth, we are seeking a Showroom Manager who embraces our harmonious culture and leads with an entrepreneurial approach. This leader is passionate about design, committed to developing people, and focused on driving both the client experience and overall showroom performance. Our experienced Store Manager is a trained retail professional, with a design background, who is passionate about luxury home furnishings and skilled to create durable relationships with customers. A Brand Ambassador, who strongly believes in the Brand and its Values.
Responsibilities
- Store Staff Management
- Retail Operations (including Store Maintenance)
- Customer Care
- CRM
- Sales Generation & P&L Leadership
- Client Journey
- People Development
- Operations
- Merchandising
- Marketing
Qualifications
- 5–7 years of store and sales management experience in luxury home furnishings or a related retail environment.
- Design or business degree/certification preferred.
Required Skills
- Strong entrepreneurial vision with the ability to innovate, problem-solve, and lead with ownership.
- Strong analytical ability with the capacity to react quickly to selling trends and drive profitable results.
- Excellent verbal and written communication skills.
- Demonstrated ability to deliver an exceptional client journey that drives loyalty and measurable results.
- Ability to manage multiple priorities with strong organizational skills.
- Tech-savvy; comfortable using CRM systems and design software.
- Understand and analyze customers' behavior with the aim to implement all actions that lead to convert each visitor into buying customers.
- Guarantee that all guidelines of the Selling Ceremony are followed by the staff.
Preferred Skills
- Passion for luxury design and Italian craftsmanship.
Pay range and compensation package
Salary Range: $95,000-$105,000 + Competitive performance-based bonus.
Job Type: Full-Time. Location: Costa Mesa, CA Natuzzi Italia Store. We offer a very competitive package with salary plus bonus and benefits... not to mention a great company to work for and build a career. Others key benefits are: health & dental insurance; Employee discount; Flexible spending account; Health insurance; Paid time off; Parental leave; etc. — and the opportunity to build a long-term career with an iconic Italian luxury brand.
Equal Opportunity Statement
If your skills match with the above requirements, please reply to this Ad's by sending us your updated resume. We will review and in case of positive match we will contact you for an interview. We are sure this opportunity excites you, we'd love to meet you. HR Team (Together Everyone Achieve More).
*Data Privacy Informative: We'll keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete data protection privacy informative about the processing of personal data, please refer to our website ).
