Customer Service Representative/ Service Advisor

2 days ago


Springfield, Illinois, United States Lauterbach Tire & Auto Service Full time

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to work effectively in a fast-paced environment.

Duties

  • Respond to customer inquiries via phone and in person in a professional and courteous manner.
  • Assist customers with check in & check out.
  • Shuttle customers to work/home.
  • Maintain inventory levels.
  • Manage customer waiting area to ensure a pleasurable experience in our office.

*

Skills

  • Proficient in phone etiquette and excellent verbal communication skills.
  • Strong background in customer service.
  • Ability to type efficiently and accurately for data entry tasks.
  • Demonstrated problem-solving skills with a focus on client satisfaction.
  • Good driving record.

Join our team as a Customer Service Representative and contribute to creating positive experiences for our clients

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • On-the-job training
  • Paid time off

Ability to Commute:

  • Springfield, IL Required)

Ability to Relocate:

  • Springfield, IL 62704: Relocate before starting work (Required)

Work Location: In person



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