Office Assistant

3 days ago

Green Bay, Wisconsin, United States Expi-Door Systems Inc Full time

Job Summary: 

The position will be responsible for office administration. Customer service via answering phone calls and customer inquiries to provide timely and accurate updates on orders and quotes as needed. Assisting with office duties including completing paperwork, order entry, filing, faxing and other office work as requested. 

Essential Duties and Responsibilities: 

  1. Placement and tracking of special orders with vendors for product coming into Green Bay.
  2. Support in the quotation process, submittal packs, the placement of purchase orders, and follow-up with production to ensure product and process is completed correctly.
  3. Data entry of all production sheets, bill of ladings and reports.
  4. Order entry into Axapta.
  5. Support sales team with quotes and basic customer inquiries as needed. 
  6. All general office administrative functions including answering phones and routing the appropriate person, filing as required, and general office organization.
  7. Will assist as a back-up for Purchasing.
  8. Will be required to perform all other duties as requested, directed or assigned. 
  9. Communicate with shop, vendors and sales.

Requirements

Education and Experience: 

  • Requires at least one year of experience within an office environment.
  • Door and/or hardware knowledge and experience helpful
  • Previous experience in a distribution or manufacturing environment desired 
  • Experience working Microsoft Office Products
  • Typing skills of 40WPM

Job Knowledge, Skills and Abilities: 

  • Basic computer knowledge in Word, Excel and Outlook. 
  • Data entry experience needed. 
  • General customer service skills – very good communication 
  • Detail Oriented
  • Organizational skills
  • Problem solving skills
  • Conflict resolution skills
  • Handle multiple tasks at the same time
  • Deal with difficult customers
  • Work under pressure

Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families. 

  • Health benefits to include medical, dental and vision insurance. A wellness program with incentives. 
  • Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events. 
  • Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
  • Additional perks include employee discounts, company events and recognition programs.

***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***

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