Eligibility Coordinator – Silver Birch of Mansfield

1 week ago

Mansfield, Ohio, United States Silver Birch Living Full time

Eligibility Coordinator – Silver Birch of Mansfield (Opening Spring 2026)

Silver Birch Living is coming to Mansfield

We're opening Silver Birch of Mansfield in Spring 2026 – an affordable assisted living community dedicated to serving seniors in the Mansfield area. Our mission is simple yet powerful: Inspire Purposeful Lives for All.

Are you passionate about supporting our growing senior population? Do you want to make a meaningful impact at an Assisted Living community that prioritizes exceptional resident care? We're looking for a dedicated and detail-oriented Eligibility Coordinator to help residents and their families navigate the move-in process with ease and compassion.

What You'll Do

As our Eligibility Coordinator, you will play a key role in welcoming new residents to our community. You will:

  • Work closely with residents and families to gather and complete required documentation for eligibility and move-in.
  • Support residents through application and renewal process.
  • Coordinate assessments and appointments with all necessary parties.
  • Communicate regularly with external agencies, partners, and internal teams.
  • Prepare administrative files and submit documentation for approval.
  • Ensure tax credit financial eligibility requirements are met and maintain compliance.
  • Serve as a trusted guide and resource for residents and families during their transition.
  • Conduct tours and manage inside sales activities to drive occupancy and achieve sales goals.

What You Bring

  • Experience in senior living or housing management (preferred).
  • Background in inside sales or leasing (preferred).
  • 2+ years of experience working with state service agencies such as Medicaid, HUD, or LIHTC.
  • High school diploma or equivalent required; (Associate degree preferred).
  • Strong customer service orientation and exceptional communication skills.
  • Ability to manage multiple priorities effectively.
  • Valid driver's license with a clean driving record.

Why Join Silver Birch?

Certified Great Place to Work (2024 & 2025)

Competitive pay + bonus opportunities

Medical, dental & vision (BlueCross BlueShield)

401(k) + On Demand Pay

Generous PTO & growth opportunities

Be part of opening a brand-new community

Join us in bringing Silver Birch Living to Mansfield and inspiring purposeful lives every day.

Equal Opportunity Employer

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