Sr. Product Manager

HOAi is a fast-growing startup revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards.
HOAi is the leading AI solution for the community association management industry, enabling organizations to deploy AI Agents that function like experienced managers. These AI Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning—working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members.
HOAi was acquired by Vantaca in the fall of 2024. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates.    Here's the reality of our trajectory:Growing 100% year-over-yearOur AI product (HOAi) went from $0 to millions in monthsBacked by Cove Hill Partners and JMI Private Equity6M+ doors on our platform, displacing legacy systems
Overview
We are seeking a nimble, customer-focused Product Manager to drive the strategy, development, and implementation of our AI-powered community management platform. The ideal candidate will approach this role like running a small business - owning the product lifecycle from conception to launch and continuous improvement, with a keen eye for user experience design. This role is pivotal in ensuring our AI agents deliver exceptional value to property management companies, board members, and residents.
Core Values
Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.Accountability Starts with Me: Notices problems and takes personal action to solve them.Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
Responsibilities
Product Strategy & Roadmap Own the end-to-end product lifecycle for HOAi's agentic platform as if running your own businessStructure product workflows that make sense for all users (property managers, board members, residents)Develop and manage the product roadmap in close collaboration with the Engineering teamEducate engineering teams on customer needs and product improvementsUser Experience & Design Work at the intersection of product management and UX designCreate intuitive user journeys that maximize AI agent effectivenessDevelop wireframes, user flows, and feature specifications that translate customer needs into actionable requirementsBalance technical constraints with exceptional user experienceContinuously test and iterate on design solutionsAI Platform Development Leverage strong understanding of SaaS and AI technologies to drive product decisionsWork with engineers to define and expand agent capabilities Optimize metrics and performance criteria for AI agent effectivenessCreate user stories and acceptance criteria for autonomous agent functionalitiesContinuously improve agent capabilities based on real-world usage and feedbackCreatively problem solve to increase in-product feedback loopsElegantly introduce in-product communications to increase adoption and awareness of new toolsCustomer Engagement Work with customer experience team to create and maintain effective feedback loops to capture user insightsTranslate customer feedback into product requirementsConduct user testing and validation sessions, as neededMatch product decisions with customers' business outcomesCross-Functional Leadership Collaborate effectively with engineering, marketing, and operations teamsLead cross-functional teams through workflow development and product launches, from ideation to executionCommunicate product vision and priorities clearly across the organizationBalance competing priorities to deliver maximum customer valueData & Analytics Define and analyze metrics that inform product success and AI performanceDrive data-driven decision making across the product development processIdentify opportunities for AI optimization based on usage patterns
Required Qualifications
3-5 years of product management experience, with a background at high-profile startupsExperience in either Product Management or UX Product Design rolesStrong experience in customer discovery methodologies and staying close to customersBachelor's degree in Business, Computer Science, Design, or related fieldLocated in the Bay Area with ability to work onsiteDemonstrated knowledge of SaaS business models and AI technologiesProven ability to operate a product role as if running an organization Experience working closely with development teamsStrong user advocacy skills and empathetic approach to product designExcellent communication and stakeholder management skillsAbility to translate complex business requirements into clear product specificationsData-driven decision-making approach with experience in defining and tracking product metrics
Preferred Qualifications
Experience in community association management, property management, or real estate technologyBackground in AI product development or working with AI/ML teamsExperience with design thinking and user research methodologiesPortfolio demonstrating successful product launches or redesignsFamiliarity with product analytics tools and methodologiesProduct management certification (CSPO or similar)
Success Criteria
Successful launch of new AI agent capabilities within established timelinesAchievement of key adoption metrics among community management companiesIncreasing product adoption and development accelerationImplementation of continuous improvement processes based on analytics and user insightsEstablishment of a scalable platform that can accommodate future growth and AI capabilities
Why You Should Join Our Team
Our eNPS is +68 (Google it, that is great).Benefits: Medical, Dental, and Vision kick in day one.Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).401K with Company Match.Remote Flexible - come to the office when needed.Great parental leave benefits.Named on Inc 5000 list of America's Fastest Growing Private Companies.Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.Winner of Coastal Entrepreneur Award, Technology Category.Active employee-led Culture Committee.Ongoing industry and professional development trainings available to all employees.Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.We're playing offense to win Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here.
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

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