AE Manager

At Levitate, we're on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic You have the
  persistence
  and
  grit
  to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy You bring
  humble confidence
  , listening deeply, and putting customers first.
• Making Data-Driven Decisions You pair
  creativity
  with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems You approach challenges with
  positivity
  and
  critical thinking
  , always looking for the way forward.
• Making Small Improvements Every Day You embrace
  coachability
  and
  lean into discomfort
  to grow, improve, and drive lasting change.

Here, you won't just do a job, you'll help create meaningful experiences, solve real problems, and shape the future of our company.

The Account Executive Manager is the first level of people leadership on the Sales team. They are accountable for the day-to-day performance of their team and for developing the Account Executives and Senior Account Executives who report to them. This role combines hands-on coaching, reliable operating cadence, and clean forecasting to ensure the team consistently hits quota and executes Levitate's established sales playbook.

Scope & Ownership

• Own your team's execution of established sales playbooks, messaging, and processes; drive consistency and reliability in day-to-day operations.
• Solve problems within your team's control (e.g., coaching underperformance, running a clean forecast, and helping reps get to quota).
• Build and protect team culture: set clear expectations, reinforce accountability, and create a collaborative environment.
• Identify barriers and patterns that affect performance, and communicate them upward with data and context (especially when root causes relate to culture or execution).

Responsibilities

Team Leadership, Coaching & Development

• Lead, mentor, and develop a team of Account Executives and Senior Account Executives to achieve individual and team quotas.
• Run regular 1:1s, ongoing coaching, and skill-building sessions; connect coaching back to the "why" behind our standards and process expectations.
• Provide hands-on deal support (discovery, positioning, objection handling, negotiation, and next-step planning).
• Identify high-potential talent and invest in their growth through targeted development plans and stretch opportunities.
• Foster a positive, accountable, and collaborative team culture.

Performance Management & Accountability

• Set clear expectations for KPIs, activity targets, and quality standards; inspect performance consistently and coach to improvement.
• Have timely, direct conversations when performance is not meeting expectations; provide clear feedback, define next steps, and follow through.
• Manage underperformance with transparency, coaching, and structured performance improvement plans when needed.
• Ensure consistent usage of HubSpot and accurate documentation of sales activities and pipeline stages.

Execution of the Playbook & Forecasting

• Own team forecasting, pipeline management, and performance tracking; maintain a clean, accurate forecast.
• Establish a reliable operating cadence (pipeline reviews, forecast calls, deal reviews) and ensure reps execute against the defined playbook.
• Plan and prioritize on a daily and weekly horizon—adjusting activities and coaching focus to keep the team on track to goal.
• Analyze sales metrics to identify trends and gaps in execution; implement tactical improvements to raise conversion and win rates.

Managing Up & Cross-Functional Collaboration

• Communicate regularly with your Director on team performance, forecast, and key drivers; provide accurate information and context on root causes tied to culture or execution.
• Partner closely with Customer Success, Product, RevOps, and Marketing to ensure a seamless handoff and consistent customer experience from new lead through retention.
• Relay customer insights and market feedback to internal teams to inform messaging improvements and product prioritization.

Recruiting & Onboarding

• Participate in hiring, interviewing, and evaluating Account Executive candidates.
• Lead onboarding and ramp plans to shorten time-to-productivity and reinforce playbook adoption.

Success Measures

• Achieve team goals: consistently hit quota and pipeline targets for your team.
• Maintain forecast integrity: predictable weekly forecasting and strong pipeline hygiene.
• Demonstrate reliable team execution: consistent adherence to the established playbook and operating cadence.
• Develop people: visible skill progression across the team, including clear growth paths for high-potential reps and decisive improvement plans for underperformance.

Qualifications

Required

• 1+ years of experience in sales leadership or senior AE closing experience with a proven track record of hitting goals.
• Strong coaching and development ability, including comfort with direct performance feedback and crucial conversations.
• Comfort operating in a metric-driven environment (pipeline, conversion, win rate, forecast accuracy).
• Excellent written and verbal communication, negotiation, and presentation skills.
• Ability to thrive in a fast-paced, high-growth environment and drive consistent execution of established processes.

Core Competencies

• Coaching, enablement, and talent development
• Crucial conversations and performance management
• Forecasting, pipeline inspection, and operating cadence
• Executing and reinforcing sales playbooks
• Data-driven decision-making and communication
• Cross-functional collaboration and customer-centric thinking
• Change management and continuous improvement

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Daily catered lunches from locally-owned restaurants and diverse snack offerings
• Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
• Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
• Flexible PTO to facilitate strong work-life balance
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
• Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events