Accounts Receivable Clerk

Accounts Receivable Clerk at Destination GN

Destination Geneva National, Lake Geneva's premier golf resort & club, is seeking a detail-oriented Accounts Receivable Clerk to join our exceptional Accounting team. The A/R Clerk plays a vital role in ensuring accurate billing, reconciliation, and collection processes while providing exceptional service to members, event clients, and internal departments.

Job Description

The Accounts Receivable Clerk handles reconciling, billing, and collections for contracted events across multiple properties, as well as monthly membership billing and related customer service functions. This position maintains and updates event and member information across multiple systems, including Delphi, EZ Suites, Visual 1, Agilysys Versa, Agilysys Membership, Agilysys IG, Agilysys Golf, and Excel.

Essential Functions

Primary responsibilities include, but are not limited to:

• Manage a portfolio of business and membership accounts for multiple resort properties.

• Process event, membership, and lodging billings; apply cash and credit card payments.

• Reconcile accounts between various systems and resolve discrepancies promptly.

• Calculate and process adjustments, credits, and usage-based charges.

• Review event contracts to determine billing amounts and timing of collections.

• Communicate professionally with clients and members regarding invoices, payments, and account inquiries.

• Support the Sales, Banquet, and Membership teams with billing, reconciliation, and reporting.

• Process credit applications and provide back-up support for sales/use tax reporting and sales commissions.

• Collaborate with internal departments to confirm charges, adjustments, and billing preferences.

• Maintain accurate and organized digital and paper records.

• Assist with incoming/outgoing mail and general accounting tasks as needed.

Education and Experience

• High school diploma or equivalent required.

• Associate degree in Accounting, Business, or related field preferred.

• 1–3 years of related experience in accounts receivable, hospitality accounting, or event billing required.

• Experience with Property Management Systems (PMS) such as Delphi, Visual 1, or Agilysys platforms is a plus.

• Strong proficiency in Microsoft Excel required.

Skills and Success Factors

• Strong communication skills, both written and verbal.

• High attention to detail and accuracy.

• Ability to manage multiple priorities and deadlines.

• Problem-solving mindset with the ability to identify and resolve issues promptly.

• Comfortable with frequent change and a dynamic work environment.

• Professional and courteous demeanor when discussing financial matters.

• Proficient in basic math and computer applications.

Working Conditions and Physical Demands

• Regularly required to sit, talk, and listen for extended periods.

• Frequent use of computer, phone, and standard office equipment.

• Must be able to lift up to 15 lbs., occasionally.

• Visual acuity and manual dexterity required for data entry and document handling.

Why Join Our Team?

• Work in a collaborative environment at a premier golf and resort destination.

• Competitive compensation and resort-wide discounts.

• Opportunities for growth and professional development.

• Be part of a team that values accuracy, integrity, and exceptional service.

BENEFITS

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

ABOUT DESTINATION GENEVA NATIONAL
Based in Lake Geneva, Wisconsin's premier resort town, Paloma Resorts' Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie.  For more information, visit

NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job.  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.
 
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status. 

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