Court Clerk II

JOB LOCATION

14999 E Alameda Pkwy Aurora, Colorado

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience

Hiring pay for this position is $ $28.45 hourly

The Court Clerk II performs independent, court specific, clerical/technical work in accordance with the procedures and policies of the courts including preparation, dissemination of legal documents, managing court files, heavy public contact with defendants, stakeholders, and the general public as it relates to judicial processes and procedures. The Court Clerk II performs customer service in person, by telephone, by text messaging, and email in accordance with rules of procedure, state statutes and city ordinances to support the operations of the Court Services' division in the Municipal Court.

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The deadline to submit applications is Tuesday, December 2nd, 2025. Please note, the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis; as soon as we determine a qualified pool of applicants exists, this position may be closed without notice.

PRIMARY DUTIES & RESPONSIBILITIES

• Provides excellent customer service and general information concerning the court to the public. May include interaction with Prosecution, Defendants, Witnesses, Jurors, and Defense Counsel
• Maintains court record-keeping systems and data integrity that includes heavy data entry input, updating and filing of records and documents
• Processes incoming juvenile and adult municipal and traffic filings, including new violations
• Schedules upcoming court hearings in accordance with the court's policies and procedures
• Reviews and evaluates legal documents, forms, applications, and other information to determine accuracy, completeness, acceptability, or compliance to judicial rules, city ordinances, policies, and procedures
• Provides heavy customer assistance including answering questions by phone, email, text messaging, and in person, directing inquiries to appropriate departments, and operates a variety of office equipment and personal computers
• Explains and provides general information on judicial processes and procedures to court personnel, attorneys, law enforcement agencies, and the general public in person, by telephone, by text messaging, and via email
• Receives, processes, and deposits a heavy volume of fines, fees, and related court/filing payments
• Balances daily cash drawer, prepares daily closeout for register and completes all required reports related to receipting of fines, costs and payments received
• Confirms all judicial orders are entered including warrant cancellations and Personal Recognizance bonds. Fines, costs, restitution amounts are verified for accuracy
• Files are closed in accordance with Court Services' procedures and Judicial orders
• Answers multi-line phone system; screens calls, answers questions, and refers callers to appropriate personnel as necessary
• Written and oral communication with area agencies, the municipal judge, prosecuting attorney, court-appointed counsel, and various legal professionals
• Written and oral communication with clients and the public
• Utilizes document imaging for case files
• May handle CJIS related information
• Performs other related duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• High School Diploma or GED

Experience:

• At least two (2) years of clerical and filing experience including dealing with the public and handling telephone calls
• At least two (2) years of heavy cash handling experience

Preferred Qualifications:

• Court or law enforcement background preferred

Knowledge:

• Proficiency in Microsoft Office products
• Knowledge of business English and math
• Modern office practices and procedures
• Court proceedings
• Court and legal terminology
• Confidentiality requirements regarding court records documents

Skills:

• Strong interpersonal and managerial skills
• Skill in the use of windows-based programs
• Strong customer service skills
• Skill in checking information for accuracy and completeness and correcting errors

Abilities:

• Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
• Handle sensitive situations with tact and diplomacy
• Communicate effectively both orally and in writing
• Creatively solve problems, negotiate and handle stressful situations in a positive manner
• Ability to discern and apply differences between legal advice and explaining court processes

Licenses and Certifications Required:

• Criminal Justice Information Systems (CJIS) certification required within six (6) months of hire
• NCIC / CCIC Certification may be required

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Light physical work that involves moving no more than 20 pounds at a time with or without assistance
• Frequent lifting, carrying, walking and standing
• May require frequent pushing, pulling, bending and stooping
• Clear vision to read and interpret reports and other written documents
• Speech communication and hearing to maintain communication with employees and citizens
• Hand/eye coordination for operation of computer keyboard, carts and moveable shelving

Work Environment:

• Essential duties performed primarily in a professional office, public area setting
• May require occasional work on weekends/holidays
• Available to work 7:00 AM to 6:00 PM Monday-Friday
• Traditional In-office work schedule

Equipment Used:

• Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databases
• This role may require the incumbent to use personal equipment (e.g. vehicle, cell phone, etc.) in the course of their employment.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:

As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.

Employment references will be conducted on finalists for City of Aurora vacancies.