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Court Clerk II
1 month ago
Court Clerk IIIt is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees Retirement PlanLight rail station minutes awayOn-site fitness center and overall employee well-being programsInternal educational programs to assist with career advancementAccess to innovation workspacesPrimary Duties & ResponsibilitiesSalary to be commensurate with experienceHiring pay for this position is $22.76 - $28.45 hourlyThe Court Clerk II performs independent, court specific, clerical/technical work in accordance with the procedures and policies of the courts including preparation, dissemination of legal documents, managing court files, heavy public contact with defendants, stakeholders, and the general public as it relates to judicial processes and procedures. The Court Clerk II performs customer service in person, by telephone, by text messaging, and email in accordance with rules of procedure, state statutes and city ordinances to support the operations of the Court Services' division in the Municipal Court.Primary Duties & ResponsibilitiesProvides excellent customer service and general information concerning the court to the public. May include interaction with Prosecution, Defendants, Witnesses, Jurors, and Defense CounselMaintains court record-keeping systems and data integrity that includes heavy data entry input, updating and filing of records and documentsProcesses incoming juvenile and adult municipal and traffic filings, including new violationsSchedules upcoming court hearings in accordance with the court's policies and proceduresReviews and evaluates legal documents, forms, applications, and other information to determine accuracy, completeness, acceptability, or compliance to judicial rules, city ordinances, policies, and proceduresProvides heavy customer assistance including answering questions by phone, email, text messaging, and in person, directing inquiries to appropriate departments, and operates a variety of office equipment and personal computersExplains and provides general information on judicial processes and procedures to court personnel, attorneys, law enforcement agencies, and the general public in person, by telephone, by text messaging, and via emailReceives, processes, and deposits a heavy volume of fines, fees, and related court/filing paymentsBalances daily cash drawer, prepares daily closeout for register and completes all required reports related to receipting of fines, costs and payments receivedConfirms all judicial orders are entered including warrant cancellations and Personal Recognizance bonds. Fines, costs, restitution amounts are verified for accuracyFiles are closed in accordance with Court Services' procedures and Judicial ordersAnswers multi-line phone system; screens calls, answers questions, and refers callers to appropriate personnel as necessaryWritten and oral communication with area agencies, the municipal judge, prosecuting attorney, court-appointed counsel, and various legal professionalsWritten and oral communication with clients and the publicUtilizes document imaging for case filesMay handle CJIS related informationPerforms other related duties as assignedMinimum Qualifications & Working ConditionsAn equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.Education:High School Diploma or GEDExperience:At least two (2) years of clerical and filing experience including dealing with the public and handling telephone callsAt least two (2) years of heavy cash handling experiencePreferred Qualifications:Court or law enforcement background preferredKnowledge:Proficiency in Microsoft Office productsKnowledge of business English and mathModern office practices and proceduresCourt proceedingsCourt and legal terminologyConfidentiality requirements regarding court records documentsSkills:Strong interpersonal and managerial skillsSkill in the use of windows-based programsStrong customer service skillsSkill in checking information for accuracy and completeness and correcting errorsAbilities:Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officialsHandle sensitive situations with tact and diplomacyCommunicate effectively both orally and in writingCreatively solve problems, negotiate and handle stressful situations in a positive mannerAbility to discern and apply differences between legal advice and explaining court processesLicenses and Certifications Required:Criminal Justice Information Systems (CJIS) certification required within six (6) months of hireNCIC / CCIC Certification may be requiredEssential Personnel:When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.Physical Demands:Light physical work that involves moving no more than 20 pounds at a time with or without assistanceFrequent lifting, carrying, walking and standingMay require frequent pushing, pulling, bending and stoopingClear vision to read and interpret reports and other written documentsSpeech communication and hearing to maintain communication with employees and citizensHand/eye coordination for operation of computer keyboard, carts and moveable shelvingWork Environment:Essential duties performed primarily in a professional office, public area settingMay require occasional work on weekends/holidaysAvailable to work 7:00 AM to 6:00 PM Monday-FridayTraditional In-office work scheduleEquipment Used:Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databasesThis role may require the incumbent to use personal equipment (e.g. vehicle, cell phone, etc.) in the course of their employment.For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the
