Licensed Massage Therapist

Expectations

• Clear communicators who can effectively identify and listen to each client's needs, set clear expectations, design a customized session, and stay connected to the client throughout the session to achieve the goals of each service
• Excitement for longevity, ready to see transformation within yourself and clients
• Total body care champions who can recommend follow-up visits, additional services, and products as needed to help clients pursue their wellness goals
• Thirst for knowledge, seeking continuing education to build on their modality mastery
• Ability to maintain a schedule, be punctual, and limit unplanned absenteeism

Responsibilities

• Performing quality, therapeutic bodywork that meets clients' needs
• Customizing massage services to craft truly personalized sessions
• Utilizing our monthly membership model to build recurring client relationships and watch their wellness improve over time
• Safeguarding the client experience, maintaining client confidentiality, and upholding our commitment to safety
• Embracing the core values of optimism, gratitude, excellence, consistency, and empathy
• Protecting our workplace culture by building positive relationships with team members, valuing and respecting diversity, and supporting team goals
• Administer massage and other body treatments to spa guests according to treatment outline as needed.
• Assess and accommodate guest needs inquiring about their physical well being in order to perform appropriate service.
• Desire and ability to educate and sell products to guests and staff in a knowledgeable, professional and thorough manner.
• Provide training to all treatments staff on massage/body services so they can accurately describe and /or schedule treatments for guests.
• Maintain massage/body treatment inventory and supplies.
• Train treatment staff in product knowledge and in appropriate sales techniques.
• Maintain availability and dedication to ReŃul Lounge & Spa, being available to work weekends, holidays, and evenings.
• Maintain a thorough knowledge of spa and resort programs, facilities, activities and products.
• Participate in and contribute to staff meetings, training, product knowledge classes and team efforts.
• Provide necessary information to compile complete guest records.
• Promote and execute effective retail sales.
• Abide by all Utah Division of Professional Licensing guidelines.
• Comply with all ReŃul Lounge & Spa safety and health policies and procedures.
• Oversee and maintain the cleanliness and neatness as well as all of the treatment areas and Spa facilities.
• Conduct tours of the facility as requested.
• Ensure the treatment staff provides appropriate and consistent levels of guest service and hospitality.
• Treat all sensitive personal medical information on guest in strictest confidence.
• Maintain personal appearance and grooming standards consistent with the management standards.
• Work cooperatively and professionally with all departments.
• Serve as a role model in all job functions.
• Stay current on all department information, become well-versed and trained in its application and train locker room staff accordingly.
• Fill in for other massage providers as needed. Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager. Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.

Requirements

• Valid Utah Division of Professional License
• Communicates clearly in English with guests, staff, and vendors to their understanding
• Excellent eye for detail, ability to multi-task and work in a fast-paced environment
• Available to work holidays, mornings, evenings and weekends
• All applicants must complete a hands-on practical as part of the interview process
• Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.
• High School Diploma or equivalent preferred or higher
• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
• Knowledge of guest service and/or hospitality industry a plus.
• Minimum 2 years supervising and administrating massage/body treatment services in a luxury resort or spa setting preferred.

Benefits

• Spa/Resort Discounts
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• Competitive salary and monthly bonuses based on results you control
• Tiered Paid Time Off --up to 3 weeks per year
• Complimentary Spa/Resort services, and discounts
• Formal and informal leadership training and development that will help you anywhere your career takes you

Additional Information

Our commitment to Diversity & Inclusion:

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off

Work Location: In person