Billing and Payments Analyst III

Company Summary:

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary:

Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience.

Job Duties and Responsibilities:

Candidates must be willing to participate in at least one in-person interview.

The Billing and Payments Analyst is a critical, data-driven role responsible for monitoring the performance and health of our financial operations. This position focuses on analyzing key metrics and trends to proactively identify opportunities for efficiency, risk reduction, and process improvement across billing, payments, and collections. The Analyst serves as a reporting expert and insights generator, communicating clear conclusions to stakeholders at all levels of the organization.

Key Responsibilities:

• Read, analyze and interpret key operational metrics to measure and monitor performance; define business problems, collect and validate data, establish facts, draw sound conclusions and communicate findings clearly and concisely to a wide audience of internal departments
• Prepare, produce and validate daily, weekly, and monthly reports specifically designed to measure, monitor, and alert the business to unforeseen spikes, dips, or changes in trends; design and implement proactive reporting alerts for critical business metrics
• Locate, weave together and validate the accuracy of various data sources to build comprehensive reporting for all levels of operations management
• Analyze and interpret metric trends to identify opportunities for improving existing processes; focus on reducing risk and fraud while simultaneously enhancing collection efficiency and customer satisfaction
• Perform special projects, research, analysis and deliver presentations as requested by senior management

Skills, Experience and Requirements:

Education & Experience:

• Bachelor's Degree in Accounting, Business Administration, Economics, Finance, Mathematics, Statistics, or a similar quantitative field, or equivalent experience
• 2-4 years of relevant professional experience required
• 2-4 years of experience with SQL

Skills and Qualifications:

• Strong analytical and problem-solving abilities, with a proven track record of translating data findings into clear, actionable business recommendations
• Excellent communication, presentation, and technical documentation skills are essential
• Advanced proficiency in Microsoft Excel, including experience with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macros
• Proficiency with Microsoft Office Applications (Outlook, Word, PowerPoint)
• Experience with Tableau and VBA for Office is a plus
• Familiarity with the Google Office Suite is desirable
• A good understanding of the payment lifecycle and experience in one or more of the following areas: Billing, Collection, Risk, or Fraud

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Salary Range: USD $ $ / Year