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Parts and Services Manager

2 weeks ago

Dallas, Texas, United States Tao Motor Inc. Full time $90,000 - $120,000 per year

Job Title: Parts and Services Manager – Denago Powersports

Location: Dallas, TX

Employment Type: Full-Time

Position Summary:

The Parts and Services Manager – Denago Powersports is responsible for overseeing all aspects of parts inventory, service operations, and customer support within a high-performance powersports dealership. This role ensures operational efficiency, profitability, and customer satisfaction through effective team leadership, process optimization, and vendor coordination.

Key Responsibilities:

  • Lead and manage the parts and service departments, ensuring alignment with sales and operational goals
  • Oversee inventory control, ordering, and vendor relationships to maintain optimal stock levels
  • Develop and implement service protocols to ensure timely, high-quality repairs and maintenance
  • Supervise service technicians and parts staff, providing training, scheduling, and performance management
  • Monitor KPIs including service turnaround time, parts sales, and customer satisfaction metrics
  • Ensure compliance with safety standards, warranty procedures, and manufacturer guidelines
  • Collaborate with sales and finance teams to support bundled service offerings and promotions

Qualifications:

  • 5+ years of experience in parts and service management within powersports, automotive, or related industries
  • Strong leadership and team development skills
  • Proficiency in inventory management systems and service scheduling software
  • Excellent communication, organizational, and problem-solving abilities
  • Knowledge of powersports vehicles, components, and service protocols preferred