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Director, Revenue Operations
2 weeks ago
At Dscout, we're building the most flexible and powerful UX research platform on the market—trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We're building the next chapter of our go-to-market engine — and we're looking for a Director of Revenue Operations who can help us scale with clarity and impact. In this role, you'll connect strategy to execution, making sure our teams operate with clean data, smart processes, and systems that actually work together.
You'll partner with leaders across Sales, Marketing, Customer Success, Finance, and Enablement — while guiding a small RevOps team that keeps everyone moving in the same direction.
This isn't just an operations role — it's a chance to shape how we grow, make decisions, and serve our customers.
What You Will Do:
Power Revenue Insights
- Turn data into clear dashboards, forecasts, and recommendations
- Align goals across segments, territories, and teams
- Improve forecast accuracy and reduce surprises
Own Our GTM Systems
- Lead strategy and governance for Salesforce and core tools
- Keep data clean, consistent, and trusted
- Drive adoption and change management with teams
Make Processes Work Better
- Map the journey from lead → customer → renewal
- Create smart handoffs and accountability
- Automate thoughtfully — only where it truly helps
Lead Compensation & Quotas
- Oversee commissions operations and governance
- Support plan design and scenario modeling
- Ensure clarity around how reps get paid
Implement AI — Thoughtfully but quickly
- Pilot AI where it adds value
- Scale what works, responsibly and securely
What You Bring:
- 7–12+ years in RevOps / Sales Ops (B2B SaaS preferred)
- Experience leading cross-functional teams
- Deep Salesforce and analytics expertise
- Hands-on work with quotas, commissions, and forecasting
- Strong communication and executive presence
Bonus: startup experience, territory/CPQ experience, or AI-driven GTM tools.
Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager.
About Dscout
Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services.
We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands.
It doesn't stop there. When you join the Dscout team, you will get:
- A strong and competitive compensation package with a built-in bonus and equity program.
- An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
- An education stipend to support your growth & development, and a remote work stipend.
- A company that is open and transparent with our team. You will know what is happening and why it matters.
Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
If you need reasonable accommodations for any part of the employment process, please email us at with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.
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