Referral Manager
1 day ago
5 Star Rating on Indeed
Competitive pay
BENEFITS PACKAGE
HEALTH INSURANCE, DENTAL INSURANCE, VISION INSURANCE, LIFE INSURANCE, 401K MATCHING, PAID TIME OFF, TUITION REIMBURSEMENT, DAILY PAY, PAY PERKS PROGRAM, WELLNESS PROGRAM
At Caring Heart Rehab and Nursing in beautiful Philadelphia, PA, we pride ourselves on fostering a warm, family-like atmosphere where residents and staff alike feel valued and supported. Our commitment to compassionate and top-notch care sets us apart, and we're looking for dedicated Referral Manager to join our close-knit team.
The Referral Manager will collaborate with liaison and admissions teams on the referral management process, including communication with referral sources, families and outside agencies to maximize census and quality mix. Demonstrate growth in referrals and admissions as reflected in increase of overall occupancy and year over year growth in inquires and admissions.
Key Responsibilities:
- Focus on managing referral process and converting inquiries to admissions by connecting with family, referral sources and other key decision makers
- Partner with other sales team members to develop and maintain referral source relationships
- Coordinate admissions process by working closely with clinical and administrative teams
- Maintain thorough knowledge of facilities clinical capabilities and services
- Track and analyze referral data to identify trends and opportunities for growth
Qualifications:
- Bachelor's degree in healthcare administration, marketing, or related field (preferred)
- Experience in healthcare referrals, admissions, or marketing within skilled nursing or long-term care
- Strong communication skills with ability to build trust and rapport quickly
- Knowledge of Medicare/Medicaid and insurance processes
We are an EEO employer – M/F/Vets/Disabled
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