Supplier Quality Operations Manager

Drive quality metrics for forgings & materials team, including action plan preparation and implementation. Directs projects and teams for timely resolution of quality escapes, CIDs, SPRs and other key/critical processes within GE Aerospace's Quality Systems. Prepare communications and be active part of the resolution process. Own supplier metrics, actively working with suppliers to close CAPA's and improvements utilizing supplier scorecards. Documenting and driving improvement plans where needed. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of GE Engineering, Sourcing, Engine Programs and Quality relationships.

Role and Responsibilities

• Manage business metrics for forgings and materials.
• Partner with Quality Manager(s) to provide support to Supplier Quality Engineers (SQEs) and Suppliers to drive metric improvements.
• Mentors and facilitates Team Members for emerging QEMs, and other aspects of Supplier Quality and Quality Manager's roles.
• Utilize Zero Defects and related problem-solving tools to develop and manage action plans to meet key metrics.
• Develop and implement supplier quality standards and processes for forgings and materials.
• Monitor supplier performance and ensure compliance with GE Aerospace's quality requirements.
• Conduct supplier audits and assessments to identify risks and opportunities for improvement.
• Lead root cause analysis and corrective action processes for supplier-related quality issues.
• Collaborate with suppliers to resolve non-conformances and prevent recurrence.
• Continuous Improvement:
• Drive Lean and Six Sigma initiatives to improve supplier quality and reduce defects.
• Partner with suppliers to implement process improvements and enhance product quality.
• Work closely with engineering, manufacturing, and procurement teams to ensure alignment on quality standards.
• Support new product introduction (NPI) by ensuring supplier readiness and capability.
• Ensure suppliers meet regulatory and industry standards, including AS9100, ISO 9001, and other relevant certifications.
• Maintain accurate documentation of supplier quality metrics, audits, and corrective actions.
• Identify and mitigate risks in the supply chain related to forgings and materials.
• Develop contingency plans to address potential disruptions.
• International and domestic travel up to 15%

Required Qualifications

• Bachelor's Degree from an accredited college or university with a minimum of 5 years Quality/Sourcing experience and/or 5 plus years of Aerospace experience within APQP/PPAP, Zero Defects, and Sourcing Quality

NOTE: Military experience is equivalent to professional experience.

Desired Qualifications

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Strong knowledge of GE Quality IT systems.
• Strong knowledge of GE Quality Specifications and non-conformance resolution processes.
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No