Front Desk Receptionist

2 weeks ago

University Heights, Ohio, United States AW Health Care Full time $40,000 - $80,000 per year

AW Health Care is currently seeking a full time Receptionist to ensure the accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. As a Receptionist the role will also perform various duties, tasks, and responsibilities, which are important for the smooth operations of the office.

Hours: Monday-Friday from 8:00AM-4:30PM/8:30AM-5:00PM as needed

Office Coordinator Responsibilities:

  • Answer telephone calls, providing accurate information about services and procedures; provide further assistance to satisfy patients' inquiries, maintaining open communication with clients, and attending to patients' current needs
  • Order Supplies when needed 
  • Open and distribute mail/stamp or weigh all outgoing mail
  • Maintain office services through standard operations and procedures, 
  • Provide excellent customer service with prompt and courteous communication.
  • Collect Outpatient co-pays
  • Accurately enter a variety of data into information systems.

Accounts Receivable Responsibilities:

  • Process accounts and incoming payments in compliance with financial policies and procedures
  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data
  • Prepare bills, invoices and bank deposits
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Verify discrepancies by and resolve clients' billing issues
  • Facilitate payment of invoices due by sending bill reminders to managers
  • Generate financial statements and reports detailing accounts receivable status

Benefits at AW Health Care include, but are not limited too:

  • Matching 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Requirements

Qualifications:

  • Must have a minimum of 3 to 5 years administrative experience in a medical practice environment.
  • Must poses excellent oral and written communication skills needed to effectively communicate with physicians, all levels of staff within the administration and patients. 
  • Must have above average public relations skills needed to interface with community leaders. 
  • Proven working experience as accounts receivable clerk, accounts receivable manager or accountant
  • Solid understanding of basic accounting principles, fair credit practices and collection regulations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Hands-on experience in operating spreadsheets and accounting software (QB and EMR software)
  • Proficiency in English and in MS Office
  • Customer service orientation and negotiation skills
  • High degree of accuracy and attention to detail
  • Successful in a fast-paced environment with ability to thrive in stressful situations
  • Ability to find solutions and manage relationships across departments
  • Ability to multi-task and to prioritize with limited direction
  • Strong analytic aptitude and results oriented with great attention to detail.
  • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
  • Strong computer skills including working with various billing programs as well as word processing and spreadsheets

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