Medical Office

4 weeks ago

Citrus Heights, United States AtWork Group Full time

100% Onsite - Full- Time - Direct Hire $ 22.64 per hour The Front Desk Receptionist is the first point of contact for patients and visitors, playing a key role in creating a welcoming and professional environment. This role ensures smooth front-office operations by handling patient intake, scheduling, insurance verification, payments, and general administrative support all while delivering exceptional customer service. Key Responsibilities Greet patients and visitors, answer inquiries, and provide directions. Register patients, verify insurance, and process billing fees and payments. Manage daily patient reminder calls and appointment scheduling via EHR system. Maintain accurate and up-to-date client files, charts, and records. Provide administrative support such as typing, filing, and handling mail/fax services. Assist with maintaining a clean, professional lobby and office environment. Perform opening and closing duties as needed. Collaborate with staff and billing teams on patient account matters. Required Qualifications High school diploma or equivalent required; some college preferred. 1+ year of administrative assistant or related front office experience. Health center or medical office experience required. Knowledge of medical terminology, billing, and insurance processes. Strong administrative and organizational skills with attention to detail. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Excellent interpersonal and communication skills both written and verbal. Customer service experience with the ability to remain calm in stressful situations. CPR or CPR/AED certification required (or ability to obtain). Team-oriented and service-driven, with sensitivity to diverse populations. Fluency in additional languages preferred.

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