Receptionist – Cannabis Retail

7 hours ago

Rochester, New York, United States DACUT Full time

  WHERE PASSION MEETS PROFESSION
Are you friendly, organized, and passionate about creating great first impressions?
We're looking for a Receptionist to join our growing team at DACUT Cannabis Retail This role is perfect for someone who thrives in a customer-facing position, loves keeping operations running smoothly, and takes pride in providing exceptional service.

As a Receptionist, you'll be the heartbeat of our store — the first and last impression for every customer who walks through our doors. You'll ensure smooth check-ins, support management, assist with customer communication, and help maintain a compliant and welcoming retail environment.

Key Responsibilities

  • Front Desk Excellence: Greet every customer warmly, manage check-ins compliantly, and create a professional first impression.

  • Customer Support: Assist with loyalty programs, explain promotions, and provide accurate information about store policies.

  • Operational Support: Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow.

  • Market Awareness: Research competitor offerings, cross-check promotions, and share insights with management to keep DACUT ahead.

  • Website & Promotions: Help ensure the store's website and promotional materials are current and accurate.

  • Compliance First: Uphold all cannabis retail regulations and maintain precise documentation of customer interactions.

  • Team Assistance: Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization.

Experience & Qualifications

  • Prior experience in hospitality, retail, customer service, or administration highly preferred.

  • Cannabis industry experience is a plus but not required — a willingness to learn is essential.

  • Excellent communication, organization, and multitasking skills.

  • Ability to handle sensitive information with professionalism and confidentiality.

  • Strong attention to detail and commitment to compliance.

  • Must be 21+ years old and able to pass any required background checks.

Knowledge & Skills

  • Familiarity with cannabis products, promotions, or compliance processes a plus.

  • Proficiency with computers, scheduling tools, and POS systems.

  • Ability to stay calm and professional under pressure in a fast-paced environment.

  • Friendly, approachable, and polished communication style.

What We Offer

  • Health, dental, and vision insurance

  • Employee discounts on products

  • Ongoing training and professional development opportunities

  • A supportive, team-oriented culture that values your energy, positivity, and professionalism

Who You Are
You're dependable, personable, and organized — someone who loves being at the center of the action. You take pride in helping customers feel welcome and confident, while supporting management behind the scenes to ensure smooth daily operations. You bring professionalism to every interaction and represent the DACUT brand with pride.

Job Type: Full-Time
Location: DACUT Cannabis Retail — Monroe, MI
Starting Pay: $14.00/hour
Schedule: 30–40 hours per week

READY TO JOIN THE MOVEMENT?
Be the welcoming face of DACUT Cannabis Retail — where passion meets professionalism. Apply today and grow with a team that's shaping the future of cannabis retail.

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