Sr. Solution Architect

5 days ago

New York, New York, United States Realign Full time

Job Type: Contract

Job Category: IT

Job Description

Role: Sr. Solution Architect / Billing Process Expert (Zuora)

Location: Remote (within the US) — Travel up to 40% as per requirement

Role Overview

As a Sr. Consulting Leader and Quote-to-Cash (QTC) Solution Architect, you will utilize your experience, process knowledge, and product skills to design, advise, sell, and manage industry-leading transformation programs.

Key Responsibilities

Work with business users to understand and document business processes and requirements to devise the best-fit quote-to-cash strategy, application architecture, and process flow charts.

Lead QTC transformation with end-to-end solution architecture experience, including Quote to Order to Cash design, credit card automation, fulfillment, order orchestration, pricing optimization, and shipping/logistics implementation for large-scale enterprises with global supply chains.

Perform mapping/gapping based on requirements and act as a trusted process advisor on best practices and industry trends in CPQ, subscription-based order management, rebates management, trade promotion, trade compliance, returns management, invoicing, credit management, and payment features for B2B2C models.

Implement touchpoints with ERP systems (Oracle, Salesforce, SAP, SAP Hybris, SAP BRIM, Zuora, Infor preferred) with a full understanding of supply chain processes — Bill of Materials, Global Order Promising, Demand Planning, Costing, Production Scheduling, and Work Order Management.

Possess CPQ dependencies knowledge for ERP and Receivables (Tax, Receipts, Invoicing) with credit card automation experience (in PaaS or equivalent).

Collaborate with IT teams to identify changes needed in current implementations, analyze gaps, and propose closure approaches with pros and cons of various technical solutions.

Strong understanding of Order Management and Quoting processes with a minimum of 5+ years of experience in any ERP product.

Manage multiple priorities in a fast-paced environment with strong organizational and detail-orientation skills.

Qualifications – Critical Skills

10–15 years of overall business/functional analysis experience, including 4–6 years of onsite implementation experience on the QTC platform.

Experience partnering with business teams (Revenue Accounting, Sales Operations, Order Fulfillment, IT, Legal, Support, Finance, etc.) to implement process improvements, automation, and continuous improvement initiatives.

Hands-on experience in Zuora is highly preferred.

Proven experience implementing quoting and order management applications such as Quoting, Order Management, Planning, Pricing, Subscription Management, Credit Card Payment Processing, CPQ, and Product Hub.

Equivalent experience in Salesforce, ServiceNow, or Pricing Optimization tools (Zilliant, Vendavo) or Billing Automation tools (Billing Platform, Zuora, Stripe) is a plus.

Strong understanding of the order-to-cash cycle of products and services with the ability to recommend process improvements.

Manage project updates, internal communication, and represent the function in cross-functional meetings.

Drive improvement, efficiency, and effectiveness across QTC processes.

Required Skills

PERFORMANCE ARCHITECT

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