Front Desk Representative

2 weeks ago


Las Cruces, New Mexico, United States NM Sleep Labs Full time $30,000 - $60,000 per year

We are looking to fill multiple Front Desk Representative positions for our New Mexico Sleep Labs located at Las Cruces . There are permanent positions available. A qualified candidate could have Medical Front Desk experience with excellent customer service skills and reliable.

Job Responsibilities

  • Greet patients as soon as they arrive at the office
  • Validate patient's appointments, insurance coverage, and demographic information
  • Update patient change of information in system (insurance, demo, etc)
  • Check for referrals/status of authorizations for appointment
  • Collect patient co-pays, deductibles, and outstanding balances
  • Answer, screen and forward incoming phone calls
  • Schedule return appointments according to physician orders
  • Void/Cancel No-Show appointments
  • Scan patient's documents into system as necessary (ex: insurance cards, identification, referrals, other documents)
  • Perform other clerical receptionist duties such as filing, photocopying, and faxing
  • Must comply with Patient Confidentiality and HIPAA

Required Skills

  • Knowledge of Private and Public Health Insurance coverage and guidelines
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Bilingual (Spanish preferred)
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Minimum High school diploma or equivalent required

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person



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