Customer Service Representative

6 days ago

Cherry Hill, New Jersey, United States FASTSIGNS #290401 Full time

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

Are you a natural people person who thrives on helping others succeed?

Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role

As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers—helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish.

What You'll Do

Serve as the face of FASTSIGNS, greeting and assisting customers

Consult with clients to understand their needs and recommend solutions

Prepare estimates, process work orders, and manage project timelines

Collaborate with the production team to ensure timely delivery

Participate in daily team huddles and contribute to marketing efforts

Maintain organized records and follow up with clients to ensure satisfaction

What You'll Gain

Extensive training—both online and in-person

A clear path for career advancement

A dynamic, fast-paced environment where no two days are the same

The chance to work with a global leader in the signage industry (700+ locations worldwide)

A supportive team that values your ideas and growth

Who You Are

Outgoing, friendly, and eager to learn

A great listener with strong communication skills

Organized and detail-oriented

Comfortable with technology and multitasking

Passionate about helping others and solving problems

Why FASTSIGNS?

We're more than signs—we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive.

Ready to make your mark? Apply today and start building a career you're proud of.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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