Child Support Specialist

JOB REQUIREMENTS: Summary of Position This position performs duties

relating to the child support program regarding the establishment,

enforcement and collection of child support and medical support payments

for children by complying with federal regulations, state and

administrative laws. Duties include interviewing clients, explaining

policies and procedures to clients, collecting and reviewing information

related to the determination of child support and medical coverage.

Coordinates activities with other departments and agencies. What are the

primary job duties? Interviews clients in order to establish and/or

enforce child support and medical coverage for children; either when

parties are married and separate or a Voluntary Paternity Acknowledgment

has been filed. Establish child support, medical coverage and determine

any costs to be ordered, including birth expenses when appropriate. Set

monthly repay amount on all costs. Request seek-work requirement and

Children First participating language in all child support orders.

Monitor and enforce collection of current child support, any overdue

child support and birth expenses due the State of Wisconsin and/or other

parties. Monitor purge orders in contempt action prior to expiration

date. Request further court action when warranted. Pursue medical

support when not included in current order. Utilize Administrative

Enforcement tools available when deemed appropriate in Title IV-D of the

Social Security Act cases. Refer cases to financial clerk to perform

reconciliation of child support due in percent expressed orders.

Identify earnings to be used in calculation for reconciliation as well

as period of time for reconciliation. Review and approve prepared

Reconciliation Determination. Prepare Affidavit To Accompany Other
appropriate legal documents for filing action with the court. Locates

absent parents by performing an investigation utilizing automated,

internet, and manual resources available to assist in establishing and

enforcing child support, and medical support orders. Refers request for

Quick Locate through automated system or manual process to Specialist

Assistant. Consult with Specialist Assistant when information is

returned. Review all child support orders every thirty-three months

pursuant to the 1988 Family Support Act, to determine compliance of

order based on Wisconsin standard guideline. Negotiate agreements with

parties and pursue appropriate legal documents for approval and filing

as required. Arrange schedule with child support legal counsel at least

one to two days in advance of upcoming court date for cases remaining on

calendar. Verify all necessary documentation for court is in file,

including any account record needed. Testify at court hearing when

requested. Refer delinquent non-custodial parent cases to District

Attorney Office for criminal nonsupport compliant. Meet with custodial

parent to prepare required interstate documents and signing of documents

as required. Negotiate settlements with other states acting in the best

interest of the State of Wisconsin. Request financial clerk to change

indicator in \"KIDS\" computer system as required regarding

non-custodial parent tax refund intercept information. Provide technical

support to Economic Support Case Workers as requested. Attend

conferences, training sessions and, meetings as assigned. Access

computer-based training courses as requested. Review Bulletin Board in

KIDS system daily and weekly to remain informed of changes in automated

system. Respond to telephone calls, voice mail and incoming

correspondence per agency policies. Document conversations and interview

information and other action taken not automatically recorded in KIDS

system. Work assigned KIDS Worklists daily and weekly, meeting all

required timelines. Refer appropriate worklists to designated staff.

Provide direction and technical support to the assigned Specialist

Assistant or preparation and processing of legal documents and

correspondence. \\\\\* OTHER EXPERIENCE AND QUALIFICATIONS: Two

Years Increasingly Responsible Office Experience Required, Preferably In
a child support, law or court-related area. Ability to type and use

computer programs required. Must be a licensed driver and have access to

an insured vehicle. \\\\\* APPLICATION INSTRUCTIONS: Apply In

Person: Portage County Human Resources 1462 Strongs Ave. Stevens Point,

WI 54481 Deadline- Apply Online: Other: You may

also call to have an application mailed to you.