Billing Coordinator-Radiation Oncology Part Time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

**This is a Part Time position at 20 hours per located at the Grayslake Medical Office Building and the work schedule is flexible. Medical Billing Specialist Certification and/or Medical Coding Specialist certification is preferred along with EPIC/MOSAIQ knowledge is preferred.**

The  Billing Coordinator  reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions.  Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency.   

RESPONSIBILITIES:

Department Operations

• Ensures patient demographic and billing/insurance information is kept current in the computer application.  Documents all patient and company contacts.
• Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture.
• Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures. 
• Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt.
• Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed.
• Prepares and distributes reports that are required by finance, accounting, and operations.
• Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team.
• Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices.
• Identify opportunities for process improvement and submit to management.
• Demonstrate proficient use of systems and execution of processes in all areas of responsibilities.
• Daily charge reconciliation for professional and technical charges in radiation oncology.

Communication and Teamwork

• Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians.
• Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude.

Service Excellence

• Displays a friendly, approachable, professional demeanor and appearance.
• Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives.  
• Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team. 
• Supports a "Safety Always" culture.
• Maintaining confidentiality of employee and/or patient information.
• Sensitive to time and budget constraints.
• Other duties as assigned.  

Required:

• High school graduate or equivalent.
• Strong Computer knowledge, data entry skills in Microsoft Excel and Word.
• Thorough understanding of insurance billing procedures, ICD-10, and CPT coding.
• 3 years of physician office/medical billing experience.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
• Ability to work independently.

Preferred:

• 3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus.
• CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.