ServiceNow Developer

COMPANY PROFILE 

Club Car Wash is one of the fastest-growing tunnel car wash companies in the United States. We currently operate 220+ stores across Arkansas, Colorado, Illinois, Iowa, Kansas, Minnesota, Mississippi, Missouri, Nebraska, Oklahoma, Tennessee, Texas, and Wisconsin, with plans to expand into additional markets. With this level of growth, there are boundless opportunities for career-minded individuals who strive to provide exceptional service and high-quality car washes for our customers. Enjoy working from our newly remodeled Corporate Campus in Columbia, MO.  

Are you ready to #JoinTheClub? 

ABOUT THE ROLE 

We are seeking a skilled ServiceNow Developer with deep expertise in Customer Service Management (CSM), third-party integrations, and mobile application development. This role will be responsible for designing, building, and optimizing ServiceNow solutions that enhance our customer service operations, streamline system interoperability, and enable seamless mobile experiences.  

Key Responsibilities: 

Design & Development 

• Customize and configure the ServiceNow CSM module, including case management, SLAs, entitlements, and playbooks.
• Develop and maintain ServiceNow Mobile Apps using Mobile Studio, Mobile Cards, Layouts, Navigation Menus, and Data Items.
• Create custom applications, workflows, and process automations using ServiceNow development best practices.
• Implement UI Policies, Business Rules, and custom scripts for platform logic and automation.

Third-Party Integrations 

• Design and implement robust integrations with external systems via REST, SOAP, and IntegrationHub.
• Manage data exchange between ServiceNow and third-party tools
• Ensure integration security, performance, and data consistency.

Mobile App Development 

• Design and develop custom mobile app experiences for field teams, agents, and customers using ServiceNow's mobile capabilities.
• Ensure mobile applications are responsive, intuitive, and aligned with business workflows.
• Leverage mobile platform features like Push Notifications, Offline Data Sync, QR/Barcode Scanning, and Geolocation when needed.
• Test and optimize mobile applications for performance and usability across different devices.

Collaboration & Platform Support 

• Work with business stakeholders to gather and refine requirements.
• Provide input during sprint planning and agile ceremonies.
• Ensure compliance with coding and platform standards.
• Assist with platform upgrades, patching, and testing to ensure business continuity.

Required Qualifications 

• 3+ years of hands-on ServiceNow development experience, including:
  • Strong knowledge of Customer Service Management (CSM)
  • Experience with ServiceNow Mobile App Development
  • Proven success with third-party integrations using REST, SOAP, IntegrationHub, etc.
• Certifications including ServiceNow System Administrator and ServiceNow Application Developer
• Proficient in JavaScript, HTML, and mobile-specific design patterns.
• Familiarity with platform features such as Flow Designer, UI Builder, Service Portal, and App Engine Studio.
• Experience developing and deploying mobile apps within ServiceNow's mobile framework.

Benefiting You: 

• Career advancement opportunities – A job that grows with you, we promote our great team members
• On-site & continual training and development
• Competitive compensation 
• Paid Time Off beginning from the day you start
• Comprehensive benefits package including medical, dental and vision, and pet insurance
• Plan for your future with 401K contribution options
• New onsite gym and locker rooms
• Free CCW membership

#CCW1 

Club Car Wash is an equal opportunity employer. 

All positions are contingent on passing a pre-employment drug screening and background check.