Data Service Coordinator

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world's widest tunneling project, and operates the largest ferry system in the nation

The Opportunity

WSDOT is currently seeking an IT Data Management – Senior/Specialist to fill a vacancy located in Tumwater, WA. This position will serve as a Data Services Coordinator, a key member of WSDOT's Technology Services Division (TSD) within the Enterprise AI and Data Services (EADS) group, supporting the Data Science and Analytics Team (DSAT). In this role, you will be responsible for coordinating the designing, integrating, and optimizing the agency's data assets and functions as the agency's primary technical expert for planning, organizing, and delivering data services that enable effective data usage across WSDOT. Acting as a liaison between technology teams and business units, the position will also conduct business analysis, define data projects, supervise technical specialists, and ensure that data integrations, reporting solutions, and analytics resources align with agency priorities and operational needs. A strong candidate will have documented supervisory experience, excel in coordinating complex data initiatives, guiding project feasibility and implementation, and proactively addressing data quality and integration issues.

What to Expect

Among the varied range of responsibilities held within this role, the Data Service Coordinator will:

• Coordinate the implementation and operation of data services at WSDOT.
• Analyze business information needs and goals; translate business needs into technical requirements for data services.
• Oversee the management of problems that arise in the data integration, storage, and reporting environment.
• Lead Data Services and Extract-transform Load (ETL) staff. Track projects, tasks, and workload; receive and prioritize work requests.
• Work with IT and business staff to ensure that data technologies are functioning and meet business needs.
• Develop strategies with business leaders for aligning technologies and people to meet information needs.
• Collaborate with business areas to define the scope, schedule and budget for developing or retrofitting information products.
• Manage projects with new or updated data integration needs, including SaaS to SaaS, cloud modern, and legacy systems.
• Manage projects that develop new business subject areas in the Data Warehouse and those that revamp existing subject areas.
• Advise executive management on BI and data activities in WSDOT and on BI industry trends.

Qualifications

To be considered for this opportunity, the following are required:

• Data Integration: Expertise with multiple data integration and business intelligence tools.
• IT Project Management Expertise: Ability to lead, organize, and manage projects of various sizes, resolving conflicting resource needs, and utilizing project management discipline to succeed well.
• SQL Expertise: Skilled in using SQL tools to investigate database content and structures. Expertise using SQL to write database queries and using SQL Server Management Studio.
• Business Analysis: Skills to elicit documents and analyze business requirements; translate business needs into data models, structures, or technical specifications; and ensure requirements are complete, consistent, and aligned with project goals and organizational strategy.
• Technical Coordination Expertise: Experience leading Azure DevOps task management for projects, establishing timelines, due dates, assigning tasks and monitoring their progress, following up with staff and communicating overall progression and issues to business areas.
• Business Relations: Excellent customer relations and service skills with diverse populations.
• Teamwork & Collaboration: Ability to work directly with a broad group of technical and non-technical staff and executives across a wide range of backgrounds and expertise areas; ability build and maintain a team, and to find ways of working effectively with people in diverse disciplines.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

It is preferred that qualified candidates also have:

• BI as an Enabler of Business Strategies: Solid understanding of how BI serves agency goals from a business-person's perspective; broad knowledge of the technologies used in the BI field, how they interact, and how they produce business value.
• Data-transformation Technologies: An understanding of extract-transform-load (ETL) technologies that are used in data warehousing.
• Data and Information as Organizational Assets: Understanding of how data (organized collections of facts) and information (data presented in usable context) need to be planned for, designed, and managed as valuable assets.
• IT Business Analysis: Knowledge of and skilled in eliciting business needs and documenting processes and rules.
• Strategic Technical Planning: Ability to research, analyze, and recommend strategies and methods for an agency-wide IT service.
• Training Abilities: Skills to plan, organize and conduct query-tool training courses for WSDOT staff; involves collaboration with data stewards and BI tool expertise to develop courses tailored to specific business areas.
• Leadership Skills: Ability to organize and direct others. Ability to supervise a diverse staff of employees and contract staff with a variety of skill levels and business knowledge.

• Use of Office Productivity Tools: Ability to retrieve, interpret, and understand graphical and textual information in both print and electronic media; ability to enable the use of software applications to create, modify and report on Departmental information.

• To review the full Position Description, please follow the directions in the Contact Us section of this posting.

Important Notes

• Due to the upcoming holidays, candidates selected to interview can expect interviews to be scheduled after the New Year.
• This recruitment may also be used to fill additional positions per business needs.
• This position offers flexible/hybrid remote work options.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit, please visit

Why WSDOT

• Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
• Paid Leave – In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

Check out this video to learn more: Why WSDOT?

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at Please be sure to reference 25DOT-HQ-00055 in the subject line.