Central Scheduling Specialist

5 days ago

Albany, New York, United States Adirondack Oral and Maxillofacial Surgery Full time

Adirondack Oral & Maxillofacial Surgery is a successful private practice with three locations in the Capital Region of NYS. Our skilled oral surgeons practice a full scope of procedures such as wisdom tooth extractions, dental implants, and bone grafts. We provide quality care and place a strong emphasis on developing lasting, trusted relationships with our patients.

We seek someone with an engaging personality to connect with our patients, is team-oriented, energetic, and organized. If you enjoy working closely with others, are quick to follow through with tasks and want to be a part of a winning team – keep reading

A successful scheduler is knowledgeable, communicative, and attentive to practice needs. An outstanding scheduler respectfully handles customer issues, inquiries, and complaints, while adeptly balancing the scheduling of surgical procedures.

The Scheduling Specialist is a key member of our team and directly responsible for:

  • Managing a high volume of inbound and outbound calls in a timely manner
  • Following communication scripts and templates for accurate scheduling
  • Documenting patient interactions in our computer software program
  • Meeting both personal and team qualitative and quantitative goals

Useful skills for this position include:

  • Previous work in a medical practice or call center scheduling patient appointments.
  • Familiarity with medical terminology – dental is a plus
  • Knowledge of identifying and verifying insurance plans.
  • Proficiency in navigating software applications, specifically Microsoft products, EMR and IM applications.
  • Ability to work independently and as part of a team.

AOMS proudly offers a competitive wage and generous benefit package. All pay is commensurate with proven work experience. This is a fulltime position with working shift of 7am to 330pm, Monday through Friday. Serious candidates only apply today Please no phone calls or drop by inquiries.

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid time off
  • Paid training
  • Professional development assistance
  • Vision insurance

Application Question(s):

  • Are you able to work the FULL-TIME schedule of Monday - Friday, 7am - 330pm?
  • What is your desired hourly start rate?

Education:

  • High school or equivalent (Required)

Work Location: In person

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